Account Manager

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When you join G2, you’re joining the team that helps businesses reach their peak potential by powering decisions and strategies with trusted insights from real software users. G2 is the world's largest and most trusted software marketplace. More than 100 million people annually use G2 to make smarter software decisions based on authentic peer reviews. Thousands of software and services companies partner with G2 to build their reputation and grow their business, including Salesforce, Hub Spot, Zoom, and Adobe.

As we continue on our growth journey, we are striving to be the most trusted data source in the age of AI for informing software buying decisions and go‑to‑market strategies.

At G2, we have big goals, but we stay grounded in our PEAK values (Performance + Entrepreneurship + Authenticity + Kindness). You’ll be part of a value‑driven, growing global community that climbs PEAKs together. With ambition and entrepreneurial spirit we push each other to take on challenging work, which will help us all to grow and learn. You will be part of a global, diverse team of smart, dedicated, and kind individuals—each with unique talents, aspirations, and life experiences.

At the heart of our community and culture are our people‑led ERGs, which celebrate and highlight the diverse identities of our global team. We are intentional about DEI and philanthropic work because it encourages us all to be better people.

The Account Manager will be responsible for maintaining long‑term relationships with our customers by providing solutions to meet their financial and service‑oriented goals. You will lead all multi‑threading activities and renewals by helping clients understand how G2’s solutions help marketing and sales teams build their brand & generate demand for their products.

• Lead the renewal process with existing clients for upsell and cross‑selling.
• Drive revenue by understanding & aligning G2 solutions to your client’s objectives.
• Negotiate contracts and close agreements to maximize profits.
• Create comprehensive sales plans that align G2 solutions with the specific objectives and growth strategies of each assigned client.
• Prospect and unlock expansion revenue by educating contacts about how G2’s solutions can help grow their business.
• Maintain existing clients through proactive outreach and relationship building.
• Build trust with key accounts and customer stakeholders by creating impactful and lasting relationships with executive sponsors.
• Develop and deliver concise sales presentations that integrate G2 into client strategies, both online and in‑person.
• Manage a portfolio of accounts with an emphasis on multi‑threading and prospecting into new teams to sell G2’s full suite of products.
• Support onboarding, handoff and maintenance calls to ensure successful and long lasting partnership.
• Advocate and support your customers by partnering with the appropriate internal resources:
  Customer Success Managers, Solutions Consultants, Customer Support, and the G2 Research Team to provide a world‑class customer experience.

• 2-4 years of quota‑carrying sales experience (Mid‑market).
• 4-8 years of quota‑carrying sales experience (Commercial).
• 7+ years of quota‑carrying sales experience (Enterprise & Strategic).
• Experience managing an existing book of business.
• Experience calling into a similar sized client as the segment requires.
• Proven track record of high performance and exceeding sales targets.
• Experience in a B2B sales environment.
• Experience in the software, technology, or digital marketing industry.
• Outstanding presentation and communication skills.
• Ability to build rapport and collaborate with others within the company and externally.
• Understanding of negotiation techniques and the ability to handle negotiations with a client‑focused mindset.
• Ability to learn quickly and work independently in a fast‑paced environment.

We are thrilled to have strong sales talent based remotely in a variety…