National Account Director

National Account Director (Experienced Level)

As Visit Indy, it's our job to promote the city of Indianapolis. And that job has never been easier, more energizing or more rewarding than it is right now. As an unprecedented level of cooperation between business and government boosts Indianapolis to a completely new level, we're reveling in the opportunity to show our city off. That's why we are searching for an organized, self‑motivated, positive, proactive individual to join the Sales team as a National Account Director.

Every member of our team contributed to us being named one of the "Best Places to Work in Indiana" every year since 2016. You can be a part of our team too!

The National Account Director is an experienced sales person responsible for prospecting business for the city of Indianapolis and selling potential clients on the city as a choice meeting destination. This includes establishing business contacts, cultivating and maintaining client relationships, conducting site visits, and rebooking client business for future events. All Visit Indy team members reflect the organization’s "3 Ps" culture – productive, positive, and progressive.

This position will be based in Chicago.

• Generate Leads to partner hotels and Indiana Convention Center.
• Prospect convention and meeting business for the city of Indianapolis; follow up on leads and conduct research to ensure viability.
• Plan and execute effective lead generation strategies (sales appointments, lead campaigns, presentations, trade shows, site visits, etc.); prepare and maintain effective daily/weekly schedule of priorities.
• Qualify leads and establish business relationships; initiate and maintain communications to move opportunities through the sales cycle.
• Partner with sales managers handling same geographic markets to cultivate leads into tangible business and to determine key accounts to target; develop strategies to target such accounts.
• Update and maintain lead account information through effective account management and documentation of lead activity utilizing sales account software; maintain accurate database of contacts.

• Effectively showcase/present Indianapolis to key meeting planners; plan and execute successful site inspections to secure conventions, and trade shows.
• Execute exemplary client service to build strong relationships with the client by understanding their needs and recommending the appropriate features and services to enhance their experience and exceed their expectations.
• Follow‑up with clients and Visit Indy staff as necessary in order to effectively negotiate terms of agreement and secure their business; ensure all communications are accurate and timely.

• Significant travel and evening entertainment (i.e. site visits, Indy based customer events, Colts Games, familiarization tours, sales calls and customer events in target markets, industry trade shows, PCMA quarterly meetings, Visit Indy Partner Events). Anticipated travel is (at a minimum) twice per month, however more travel may be required.
• Coordinate client introduction to services manager during the turnover process; create strong, supportive and collaborative environment with service team; remain engaged with customer following turnover process.
• Demonstrate effective and cooperative working relationship between the Visit Indy, the convention center, hotels, restaurants, attractions, and all Visit Indy partners.
• Lead monthly market meetings with Visit Indy hotel partners to increase communication, collaboration and idea sharing.
• Actively participate in weekly 4DX meetings and monthly sales meetings.
• Performs other duties as assigned.

• Bachelor’s degree in business management, sales/marketing, or a related field or the equivalent amount of work-related experience is strongly preferred.
• Five to seven years’ experience in a convention center, convention bureau, tradeshow promoter, or hotel preferred.

• Stellar communication (written and verbal), negotiation, and sales skills.
• Ability to ask targeted questions and…