Microsoft Tech Account Lead - CMT

Summary

The Microsoft Technology Account Lead (MTAL) is responsible for building trusted client account relationships with Accenture and Microsoft stakeholders as well as clients themselves, whilst leading sales, revenue, delivery, and client satisfaction for Microsoft focused deliverables.

• Work as a key Microsoft advisor and go‑to contact for clients and Accenture Account Leadership.
• Build and manage Microsoft relationships with client C‑suite at one or more priority accounts.
• Manage key, strategic client relationships either personally or through a medium to large account team.
• Develop and implement a relationship management plan to build key relationships at decision‑making levels.
• Consult with customer representatives at different levels to identify outcomes, introduce relevant internal specialists, and analyze complex customer data.
• Develop prescribed solutions, generate new opportunities, and maintain relationships with partner organizations to ensure smooth integration or successful alliance execution.
• Lead the development and implementation of a Microsoft strategy to ensure intended business benefits are realized and tracked within and across client account(s).
• Champion a Microsoft AI and innovation stream within the overall Accenture account plan.
• Build credibility through deep Microsoft product knowledge and consulting expertise to originate and expand a portfolio of Microsoft work.
• Direct cross‑functional teams to design complex, tailored Microsoft solutions—including products, services, and contractual terms—that align with the customer’s mid‑ to long‑term strategic needs.
• Oversee the development of pricing strategies, contract terms, and risk controls in response to RFPs, tenders, and bid solicitations.
• Proactively identify opportunities to expand the customer’s Microsoft footprint by introducing additional products and services that enhance business value.
• Craft and implement renewal strategies tailored to customer type, focusing on key service elements to ensure retention and long‑term engagement.

• Client Experience Overall & Thought Leadership / Inspiration
• Account Growth
• Account Sales & Revenue Growth – AMBG and Avanade account level CCI (Sold & Delivered)
• Personal Chargeability (30%)

• 7+ years of customer management and/or enterprise sales experience, with demonstrated success in managing strategic client relationships and driving growth in a service‑based sales environment.
• 7+ years of validated ability to lead a multidisciplinary team in configuring and delivering complex Microsoft solutions aligned to client strategy.
• Familiarity with Microsoft technology stack and Microsoft certifications (preferred).
• 5+ years of experience working with the required industry verticals, articulating Microsoft’s differentiation versus other major cloud providers.

• California – $175,000 – $200,000
• Cleveland – $150,000 – $170,000
• Colorado – $150,000 – $170,000
• District of Columbia – $170,000 – $190,000
• Illinois – $165,000 – $185,000
• Maryland – $170,000 – $190,000
• Massachusetts – $170,000 – $190,000
• Minnesota – $165,000 – $185,000
• New York / New Jersey – $175,000 – $200,000
• Washington – $170,000 – $190,000

• Medical, dental, vision, life, and long‑term disability coverage
• 401(k) plan
• Bonus opportunities
• Paid holidays and paid time off