Account Manager

## Account Manager Apply locations:
Chicago Office time type:
Full time posted on:
Posted 6 Days Agojob requisition :
R-101232
** About Us
** Accel Entertainment, Inc. (NYSE: ACEL) is a growing provider of locals-focused gaming and one of the largest terminal operators in the United States, supporting more than 27,000 electronic gaming terminals in over 4,300 third-party local and regional establishments across ten states. Through exclusive long-term contracts, Accel serves licensed non-casino locations including bars, restaurants, convenience stores, truck stops, gaming cafes, and fraternal and veteran establishments.

Accel also owns and operates brick and mortar casinos and a racino venue.

Accel provides its local partners with a turnkey, full-service, capital-efficient gaming solution that encompasses manufacturing, content, payments, loyalty, 24/7 customer service, data analysis and reporting, and cash logistics. The Company’s racino, Fairmount Park Casino & Racing, opened in April 2025 and features over 270 electronic gaming machines, food and beverage amenities, a sports book, para-mutuel betting and 55 days of thoroughbred horse racing a year.

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** Job Description****:
**** POSITION BASICS:
*** 1 day in office, 4 days in field per week
* Account management and sales position supporting Accel Entertainment's growth into the newly opening Route Gaming market in Chicago
* Base salary $50-75k plus commission, targeted total compensation of $125,000-$175,000+
* Desired experience: account management and/or outside sales experience, partner industry experience also accepted (restaurant, bar, hospitality, etc.,)
* Company vehicle and fuel card and/or transportation stipend
* Competitive benefits - health insurance inc. vision and dental; 401(k) w/ match; PTO + paid holidays; and additional total rewards
** DUTIES AND RESPONSIBILITIES
*** Develop relationships with assigned account portfolio
* Use insights and consultative selling techniques to teach customers about industry trends; offering unique perspectives on how Accel solutions will help their business grow
* Leverage strong ties within Industry and Community to open doors and deliver results
* Acquire a thorough understanding of customer needs and requirements
* Collaborate with marketing team to plan customized on-site marketing materials, introduce and execute marketing initiatives with locations to expand their player base, and increase YoY Net terminal income
* Engage with account key decision makers 2-3 times a month; schedule quarterly reviews of location performance
* Develop new business with competitor accounts, with the goal of signing and transitioning them to Accel
* Schedule regular visits to establishments for the purpose of retention and revenue growth
* Regularly update Accel’s CRM system (Salesforce) with the latest customer information and use customer intelligence for account planning purposes
* Perform special projects and related duties as assigned
** QUALIFICATIONS
* ** Previous account management and/or outside sales experience, partner industry experience also accepted (restaurant, bar, hospitality, etc.,)
* Willingness and ability to travel
* Ability to interact with local bar, restaurant, and truck stop owners, as well as commanders of non-profit organizations
* Ability to obtain and/or maintain a Terminal Handler’s License from the Illinois Gaming Board
* Advanced problem resolution skills and negotiations
* Ability to create and manage marketing initiatives
* Core computer and Microsoft Office competencies
* Excellent written and verbal communication skills
* Ability to understand and follow written and verbal instructions
* Strong organizational, problem-solving, and analytical skills; able to manage priorities and workflow
* Ability to work independently and as a member of various teams and committees
* Minimum of 21 years of age
** PHYSICAL DEMANDS AND WORK ENVIRONMENT
*** Frequently required to stand, sit, walk, talk, and hear
* Occasionally required to climb, balance, bend, stoop, kneel or crawl
* Continually required to utilize hand and finger dexterity, including calculating figures and use of a keyboard
*…