Client Account Manager; Retail

Responsibilities

• As a Client Account Manager I, you will be in charge of driving a sophisticated book of business featuring some of the largest advertisers at Pinterest
• You’ll work directly with some of our key advertisers as a trusted consultant to their business
• Your strategic advice, analytical skills and sales skills are core to bringing to life the value we deliver as a platform
• In the Retail vertical, this means guiding some of the world’s most recognized shopping brands through the full advertising funnel; from building seasonal brand awareness and inspiring discovery at the top, to driving measurable product sales and online conversions at the bottom
• Retail advertisers operate in a fast-moving, highly competitive landscape, and Pinterest is uniquely positioned as the platform where consumers actively plan purchases across categories like apparel, home goods, beauty, and more
• You’ll be a critical partner in helping Retail brands connect with high-intent shoppers at every stage of their path to purchase
• Manage and grow client accounts, collaborating with partners to optimize campaigns and identify new opportunities
• Translate partner goals and data into clear, actionable insights for effective media strategies
• Advise clients on Pinterest ad products, targeting, bidding, creative, and measurement best practices
• Participate in client meetings to understand needs, solve challenges, and promote Pinterest solutions
• Clearly explain complex products and processes, serving as a trusted advisor to clients and agencies
• Build strong partner relationships and proactively expand opportunities to drive revenue growth

• Excellent written and verbal communication; skilled at building lasting partnerships
• Bachelor’s degree in Business or a related field, or equivalent experience
• Demonstrates curiosity and a willingness to explore AI tools to improve day-to-day productivity, including campaign setup, performance reporting, client communications, and research. Leverages AI to work more efficiently, whether it’s streamlining optimizations, preparing for client meetings, or surfacing insights from campaign data, while maintaining attention to detail and a high bar for accuracy
• Effective at managing multiple priorities and achieving goals in a fast-paced environment
• Strong knowledge of digital ad technologies across Search, Shopping, Display, and Social
• Proven ability to manage mutually beneficial client accounts independently
• Experience in digital advertising sales, preferably with performance advertisers