Account Manager - Commercial Lines

About HUB:
In a rapidly changing world, HUB advises businesses and individuals on how to prepare for the unexpected. As one of the world’s largest insurance brokers, our focus is dedicated to providing our customers with the peace of mind that what matters most will be protected — through unrelenting advocacy and tailored insurance solutions that put our clients in control.

The Account Manager (Select Middle Market) supports producers and/or AEs in obtaining, maintaining, and expanding business. This role may also involve account rounding and new business development in accordance with standard practices, policies, and procedures.

• Manage a book of business generally in excess of $700,000 in revenue, depending on the complexity or number of accounts.
• Provide quality customer service to existing accounts with a goal of 93% retention or more.
• Collaborate within a team that includes Sales Executives, Producers, Sr. Account Managers, Associate Account Managers, and Account Coordinators.
• Ensure accurate maintenance of client information in EPIC.
• Accountable to administrative tasks including:
  Annual Stewardship Reports;
  Renewal Process— from pre‑renewal to proposal preparation to binding of coverages;
  Loss Summary reviews;
  Account System Maintenance;
  Billing questions;
  Marketing lines of coverage as needed;
  Special projects and all other duties, as assigned.
• Review carrier quotes and negotiate coverage items & pricing.
• Develop coverage comparisons to be used in proposals.
• Responsible for full account life cycle including the renewal process, quoting, proposal, binding and policy distribution.

• At least 3 years of experience and demonstrated proficiency in an insurance Account Management role in required P&C lines.
• Brokerage experience is preferred; experience managing accounts $5K‑$30K in revenue is preferred.
• Excellent oral and written English communication skills.
• Superior customer service and problem‑solving skills.
• Demonstrated proficiency with computer systems, including Microsoft Office and automated agency management systems.
• Ability to work in a team environment.
• High level attention to detail is essential.
• Ability to work a regular, full‑time work schedule at HUB’s facility(s) and ability to travel on business when required.
• Currently licensed in good standing in required lines and states.
• Current with all necessary CE credits in required lines and states.
• Advanced professional designation highly desirable (e.g., AAI, ARM, CIC).

Salary range: $100,000 to $110,000, dependent on skills, experience, and location. Competitive benefits include health/dental/vision/life/disability insurance, FSA, HSA, 401(k), paid time off, bonuses, equity, and commissions for eligible positions.

Equal Opportunity Employer
: HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race, ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, veteran’s status, or any other characteristic protected by local, state, or federal laws.