Strategic Account Manager- Healthcare Payers

Strategic Account Manager

We are seeking a highly skilled Strategic Account Manager to lead and grow relationships with key enterprise clients within the healthcare payer space. This role serves as a trusted advisor to senior stakeholders, responsible for driving long-term partnership value through retention, revenue expansion, and strategic account development. The ideal candidate combines strong consultative selling abilities with deep client management experience and commercial acumen.

• Serve as the primary executive-level contact for assigned strategic accounts, building and maintaining long-term client relationships
• Lead contract renewals and identify opportunities for revenue expansion through upsell and cross-sell initiatives
• Facilitate executive business reviews and ongoing strategic planning discussions with client leadership
• Act as escalation point for client issues, ensuring timely resolution and strong service alignment
• Develop and execute account plans focused on growth, retention, risk mitigation, and client satisfaction
• Partner with internal teams to ensure seamless service delivery and alignment with client objectives

• Proven experience in strategic account management, enterprise sales, or client success roles
• Strong background working with healthcare payer or complex healthcare organizations preferred
• Demonstrated success in driving renewals, revenue growth, and long-term account retention
• Ability to engage and influence senior-level stakeholders and executive decision-makers
• Strong financial and commercial acumen, including understanding of margins and revenue performance
• Excellent communication, presentation, and cross-functional collaboration skills

• Opportunity to manage high-value enterprise client relationships with significant growth potential
• Exposure to executive-level strategic decision-making and large-scale healthcare organizations
• Competitive compensation structure aligned with performance and account success
• Career development opportunities within a growing and dynamic client-focused environment
• Collaborative culture working alongside experienced industry professionals
• Ability to directly impact revenue growth and long-term business outcomes