Customer Integration Sales Specialist

Lux Creo is redefining personalized dental and medical care. As a leading platform for same-day, customized treatment, Lux Creo offers fully integrated solutions - including cloud-connected 3D printers, AI-powered software, and advanced materials. Backed by Kleiner Perkins, Lux Creo empowers dental professionals to deliver superior patient outcomes through cutting‑edge technology. With its Headquarters in Chicago, Lux Creo is committed to innovation, product excellence, and customer success.

The Customer Integration Specialist at Lux Creo is a high‑impact sales professional responsible for achieving sales goals, expanding territory revenue, and fostering strong client relationships within the dental aligner space. This role combines hunter instincts for new business development with farmer acumen to grow existing accounts. As a strategic contributor and sales leader, the Customer Integration Specialist also supports regional team training and development while promoting the use of Lux Creo’s advanced digital workflow solutions.

• Proactively identify, prospect, and close new dental aligner business opportunities.
• Consult with dental professionals and decision‑makers to promote Lux Creo’s solutions.
• Deliver impactful product demonstrations, negotiate terms, and manage the full sales cycle.
• Develop and maintain deep knowledge of the dental aligner market and competitive landscape.

• Manage and expand relationships with existing customers to maximize revenue potential.
• Identify and execute upsell and cross‑sell opportunities in collaboration with product and marketing teams.
• Build trust and rapport with clients through regular communication, on‑site visits, and product training.

• Master Salesforce CRM to track pipeline activity, customer engagement, and forecast performance.
• Submit timely and accurate sales reports, expense reports, and customer documentation.
• Ensure alignment with Lux Creo’s strategic KPIs and sales processes.
• Build and develop reseller and channel relationships; support joint marketing and education initiatives.
• Lead seminars and onboarding for partner groups to expand market reach.

• Bachelor’s degree in Business, Sales, Marketing, or a related field preferred.
• Minimum of 5 years of successful B2B sales experience (dental or healthcare industry preferred).
• Proven ability to meet or exceed quota over at least 3 of the last 4 quarters.
• Demonstrated ability to manage complex sales cycles and customer relationships.
• Prior experience in a team leadership or mentorship capacity is highly desirable.

• Entrepreneurial Mindset :
  Comfortable prospecting and building pipeline independently.
• Customer‑Centric :
  Skilled in managing long‑term relationships and delivering tailored solutions.
• Strong Communicator :
  Excellent presentation, negotiation, and interpersonal skills.
• Organized & Tech‑Savvy :
  Proficient in Salesforce and CRM‑driven sales management.
• Collaborative :
  Cross‑functional team player able to work with Product, Marketing, and Customer Success.

Lux Creo offers a competitive base salary and commission structure designed to reward consistent sales execution and long‑term client growth. Commissions are paid based on revenue received and aligned with quota achievement, reinforcing quarterly consistency over end‑loaded performance.

Lux Creo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances.