Business Development Specialist; Restaurants

Job Overview

The Business Development Specialist (internally known as Partnership Builder) is responsible for finding, developing, and maintaining relationships with Restaurant Chain Customers.

As a sales guru, you will proactively manage your day by making a high volume of outbound calls; you see each phone call as an opportunity to form a personal emotional connection with customers and learn customer challenges. You will use the Parts Town value proposition to find solutions and provide outstanding customer service and follow‑up.

• Place a high volume of outbound calls (40+ per day) to new and existing customers.
• Identify, cultivate, and build new customer partnerships with chain customers by understanding their problems/needs and applying the Parts Town value proposition.
• Build in-depth knowledge of food service and HVAC industry trends and customer needs.
• Drive revenue by prospecting and building a pipeline while fostering personal relationships with potential and existing customers nationwide.
• Integrate all sales activities into the CRM () system for accurate reporting.
• Conduct research on accounts to understand their business and where Parts Town can be a solution.
• Partner with the Customer Experience team to develop and grow customer relationships.
• Educate customers on Parts Town resources and capabilities (electronic resources, technical support, manufacturer relationships, etc.).

• 1-3 years of experience in inside sales business development, customer development, or account management.
• Experience using Excel and Microsoft Office.
• Passion for building something new and solving problems.
• Enjoy meeting new people and have the drive to build long‑standing partnerships.
• Proactive, organized, and able to take initiative and follow through.
• Resilient, viewing rejection as a challenge.
• Excellent communication skills in English (verbal and written).

• Parts Town Pride – virtual tour & culture.
• Quarterly profit‑sharing bonus.
• Hybrid work schedule.
• Team member appreciation events & recognition programs.
• Volunteer opportunities.
• Monthly IT stipend.
• Casual dress code.
• On-demand pay options.
• Health, dental, and vision insurance.
• 401(k) with match.
• Employee assistance programs.
• Paid time off, paid sick leave, paid holidays, paid parental leave.
• Professional development opportunities.

The salary range for this role is $55,094.88-$74,352.58 annually ($26.48-$35.74 hourly) based on qualifications and experience.

Parts Town welcomes diversity and is an equal opportunity employer; all qualified applicants will be considered regardless of race, religion, color, national origin, sex, age, sexual orientation, gender identity, disability or protected veteran status.