Account Executive

Position Objective

Lockton is seeking an experienced, dynamic client services professional in the Employee Benefits space, who will bring a fierce commitment to building relationships, exceeding client expectations, and pushing our Employee Benefits Practice to new heights in the marketplace. As an Account Executive, you will lead marketing, servicing, and strategic consulting efforts with prospective and current clients. The Account Executive is accountable for developing and delivering strategic benefit solutions that meet the needs of Lockton clients.

Collaboration and a willingness to support your colleagues is imperative, as is a true love for building and nurturing internal and external relationships.

• Provide strategic planning and consulting advice to clients including the production of Requests for Proposal, coordination of vendor responses, analysis and comparison of RFP responses, and preparation of a client report with recommendations.
• Maintain and enhance Lockton’s relationships with existing clients by executing proactive, creative, and ongoing contact initiatives.
• Proactively understand the requirements and needs of a client account.
• Consult with clients to review investment options, bender services, fees, strategies and goals.
• Consult regularly with clients to review large claims, abnormal utilization results, and monthly claims experience.
• Review and issue profitability assists on all “fee‑at‑risk” proposals.
• Develop and maintain dependable working relationships with carriers, broker servicing networks, and other providers.
• Oversee issue‑resolution between client and the vendor.
• Coordinate market selection for new and renewal business on designated accounts.
• Initiate and duplicate new business report activities.
• Generate new business opportunities through cross‑selling.
• Negotiate program terms and costs.
• Mentor and train junior‑level staff.

Lockton Companies LLC is committed to offering competitive pay and benefits and complies with all relevant state/local pay transparency laws. The entry base salary offered for this opportunity may vary, and is contingent upon candidate education, skills, abilities, essential competencies, experience, professional designations, unique qualifications, and geographic location.

Performance Bonus:
This role may be eligible for an annual performance bonus, based upon the financial performance of the organization and the individual contributions of the Associate.

• Bachelor’s degree in business administration or related field and/or years of experience equivalent.
• 10 years or more of client service experience in a health and welfare/employee benefits environment; at least five years of this experience must be at a consulting and/or brokerage firm.
• Experience presenting in front of clients.
• Experience with servicing complex business transactions, such as acquisitions, mergers, and divestitures.
• Current Life & Health license or ability to obtain immediately.
• Strong knowledge of Microsoft Office Suite (Word, Outlook, Excel, and PowerPoint).
• Strong verbal and interpersonal communication skills required.
• Demonstrates strong working knowledge and experience within the brokerage industry.
• Substantial experience in marketing and servicing the insurance employer‑sponsored benefit plan.
• Extensive working knowledge of regulatory requirements of employer‑sponsored plans.
• Understand industry trends and governmental regulations.
• Ability to complete continuing education requirements as needed.
• Ability to attend company, department, and team meetings as required, including industry training sessions.
• Ability to travel by automobile and aircraft.
• Ability to work outside of normal business hours as needed.