Client Account Manager , Retail

About Pinterest

Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we're on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product.

Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other's unique experiences and embrace the flexibility to do your best work. Creating a career you love? It's Possible.

At Pinterest, AI isn't just a feature, it's a powerful partner that augments our creativity and amplifies our impact, and we're looking for candidates who are excited to be a part of that. To get a complete picture of your experience and abilities, we'll explore your foundational skills and how you collaborate with AI.

Through our interview process, what matters most is that you can always explain your approach, showing us not just what you know, but how you think. You can read more about our AI interview philosophy and how we use AI in our recruiting process here.

As a Client Account Manager I, you will be in charge of driving a sophisticated book of business featuring some of the largest advertisers 'll work directly with some of our key advertisers as a trusted consultant to their business. Your strategic advice, analytical skills and sales skills are core to bringing to life the value we deliver as a platform.

In the Retail vertical, this means guiding some of the world's most recognized shopping brands through the full advertising funnel; from building seasonal brand awareness and inspiring discovery at the top, to driving measurable product sales and online conversions at the bottom. Retail advertisers operate in a fast-moving, highly competitive landscape, and Pinterest is uniquely positioned as the platform where consumers actively plan purchases across categories like apparel, home goods, beauty, and more.

You'll be a critical partner in helping Retail brands connect with high-intent shoppers at every stage of their path to purchase.

• Manage and grow client accounts, collaborating with partners to optimize campaigns and identify new opportunities.
• Translate partner goals and data into clear, actionable insights for effective media strategies.
• Advise clients on Pinterest ad products, targeting, bidding, creative, and measurement best practices.
• Participate in client meetings to understand needs, solve challenges, and promote Pinterest solutions.
• Clearly explain complex products and processes, serving as a trusted advisor to clients and agencies.
• Build strong partner relationships and proactively expand opportunities to drive revenue growth.

• Experience in digital advertising sales, preferably with performance advertisers.
• Proven ability to manage mutually beneficial client accounts independently.
• Strong knowledge of digital ad technologies across Search, Shopping, Display, and Social.
• Effective at managing multiple priorities and achieving goals in a fast-paced environment.
• Excellent written and verbal communication; skilled at building lasting partnerships.
• Demonstrates curiosity and a willingness to explore AI tools to improve day-to-day productivity, including campaign setup, performance reporting, client communications, and research. Leverages AI to work more efficiently, whether it's streamlining optimizations, preparing for client meetings, or surfacing insights from campaign data, while maintaining attention to detail and a high bar for accuracy.
• Bachelor's degree in Business or a related field, or equivalent experience.

• We let the type of work you do guide the collaboration style. That means we're not always working in an office, but we continue to gather for key moments of collaboration and connection.
• This role will need to be in the office for in-person collaboration 2/ week and therefore needs to be in a commutable distance from one of the following offices:
  Chicago, IL.

• This position is not eligible for relocation assistance. Visit our Pin Flex page…