Strategic Account Manager - Interventional Glaucoma; Chicago

Strategic Account Manager - Interventional Glaucoma (Chicago) Responsibilities

• Essential responsibilities and duties include, but are not limited to, the following:
• Create demand for Sight Sciences products within both company and industry-compliant guidelines.
• Develop effective educational and sales presentations to differentiate product(s) compared to current surgical glaucoma offerings with ophthalmic surgeons within the assigned territory.
• Analyze data and manage territory to create an effective business plan, including regular funnel management and forecasting.
• Maintain knowledge of current trends in the industry and competitive products.
• Manage territory budget and resources.
• Complete administrative paperwork in a timely manner and communicate with the Manager regarding established key performance indicators and feedback from physicians.
• Attend various sales training workshops, sales meetings, national/regional conferences, and relevant trade shows.
• Maintain direct contact with customers to enable the best clinical outcomes.
• Establish and foster Key Opinion Leader (KOL) and Future Key Opinion Leader (FOL) relationships.
• Pre‑sale:
  Respond to customer inquiries to determine appropriate product literature and pricing schedules; influence production and shipping schedules.
• Post‑sale:
  Respond to customer inquiries (RMA, status, delivery, etc.), resolve production scheduling and shipping or invoicing problems, determine the validity of warranty claims and schedule repair resources.
• Support company goals and objectives, policies, and procedures that comply with FDA Quality System Regulations (QSR), ISO 13485, and any other applicable domestic or international requirements.
• Maintain a professional and credible image with key physicians, distributors, consultants, vendors, and co-workers.

• 5+ years of sales experience, with preferably a minimum of 3 years of medical sales experience in ophthalmology, with a proven track record of success.
• Successful sales track record in the medical device industry.
• Ability to navigate complex health systems efficiently.
• Strong relationship‑building skills.
• Strong sales presentation skills.
• Ability to work independently and as well as within a strong team environment.
• Excellent verbal and written communication and presentation skills.
• Strong business acumen skills.
• Required residence in territory geography.

• Stamina:
  Sales representatives may spend long hours on their feet, visiting multiple healthcare facilities and/or attending trade shows.
• Lifting & Carrying:
  May need to lift and carry equipment up to 50 pounds or more.
• Driving:
  Valid driver’s license and clean driving record required; comfortable driving for extended periods and navigating various routes.

• 30% to 60% overnight travel (territory dependent).
• Face‑to‑face interaction with customers: 90%.

This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts, or working conditions associated with the job. Management reserves the right to revise the job or require other tasks as circumstances change.

Equal Opportunity Employer. Protected Veterans. Individuals with Disabilities. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.