Cardiac Rhythm Management - Sales Training Excellence Program

Position Overview

Build a foundation in Device Sales by providing Cardiac Rhythm Management (CRM) service and sales support through a two‑to‑three‑year paid training program, the Sales Training Excellence Program (STEP).

• Complete clinical/technical training.
• Represent Medtronic during surgeries and implants to provide troubleshooting and other technical assistance.
• Provide technical support with device reprogramming, follow‑ups, and trouble‑shooting in hospitals and clinics.
• Provide on‑call support as needed for surgeries, device reprogramming, troubleshooting, and follow‑up enrollments, including evenings and weekends.

• Educate physicians and allied healthcare professionals on technical matters related to products and therapies.
• Provide training and resources for allied healthcare professionals to enable train‑the‑trainer sessions.

• Complete sales training processes.
• During/after cases, complete necessary documentation (e.g., implant registration, , mStar) and customer service calls.
• Update sales representatives regarding cases and immediately notify them of issues requiring follow‑up.
• Serve as an effective Medtronic representative to physicians and support staff regarding products, service, and support.
• Manage inventories (consignment, trunk, district office, loaner products) and support rotation and delivery to optimize customer service and efficiency.
• Promote Carelink enrollment at time of implants.
• Request and obtain purchase orders after implants per district guidelines.
• Conduct regular unsolicited calls to hospitals or clinics.
• Maintain current knowledge of Medtronic therapies, programs, products, services, and competitive products.
• Maintain open, effective communication with all Medtronic personnel and customers.

• Bachelor’s degree.
• 2+ years of sales experience.

• 3+ years of sales with a proven record of success.
• Ability to work with many different customers from varying backgrounds.

• Frequent required travel to customer clinics, hospitals, and off‑site meetings; employee must be independently mobile.
• Ability to transport product/equipment from car to hospital.
• Ability to drive approximately 80% of the time within assigned territory and must have a valid driver’s license and active vehicle insurance policy.

• Available/willing to work and travel weekends and evenings.
• Position requires on‑call time.
• Continuous verbal and written communication.
• Transport product/equipment from car to hospital.
• Sitting, standing, and/or walking for up to eight plus hours per day.
• Environmental exposures include eye protection, infectious disease, and radiation.
• Ability to travel extensively (approx. 10% of time).

Roles below the Principal level require candidates to possess unrestricted U.S. work authorization at the time of hire and for the duration of employment.

Salary ranges for U.S. (excl. PR) locations: $85,000 – $95,000. In addition to base salary, the position is eligible for a Sales Incentive Plan (SIP). Employees receive the following benefits:
Health, dental and vision insurance, Health Savings Account, Healthcare Flexible Spending Account, life insurance, long‑term disability leave, dependent daycare spending account, tuition assistance/reimbursement, and the global well‑being program Simple Steps. Additional compensation and benefits include incentive plans, 401(k) plan with employer contribution and match, short‑term disability, paid time off, paid holidays, Employee Stock Purchase Plan, Employee Assistance Program, non‑qualified retirement plan supplement, and Capital Accumulation Plan (for VP and above).

Medtronic is an equal employment opportunity employer. We provide reasonable accommodations for qualified individuals with disabilities and prohibit discrimination based on age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity, genetic information, marital or veteran status, and other federally, state or local protected characteristics.