Strategic Account Manager - Chicago

Overview

Cyber One is seeking a highly motivated and experienced Strategic Account Manager (SAM) to join our growing team in the Chicago, IL area. This individual will be responsible for building and maintaining strong client relationships, driving new business opportunities, and providing consultative sales expertise across a wide range of cybersecurity technologies and services. The ideal candidate will have a strong background in solution-based sales, particularly within cybersecurity or IT services, and a demonstrated ability to manage enterprise accounts, drive renewals, and close new business opportunities.

Cyber One is hiring! We’re looking for driven, high-performing professionals who want to make an impact and help deliver exceptional results for our customers. At Cyber One, we take ownership of our work, push each other to improve, and genuinely enjoy what we do. If you’re motivated by learning, innovation, and being part of a collaborative, fast-moving team, Cyber One may be the place for you.

Ready to raise the bar for your career? We’d love to connect.

• Serve as a trusted cybersecurity advisor for clients and prospects, providing strategic guidance across key areas such as:
  Endpoint Security;
  Network Security;
  Security Operations;
  Vulnerability Management; SIEM;
  Incident Response;
  Security Assessments & Testing;
  Threat Intelligence.
• Drive new business sales and manage the full sales cycle from prospecting to close.
• Consistently meet or exceed sales quotas and pipeline metrics while maintaining accurate Salesforce CRM data.
• Deliver compelling sales presentations and product demos, both virtually and in person.
• Collaborate with internal technical teams to develop solutions tailored to client needs.
• Negotiate pricing and contract terms in accordance with company standards.
• Develop long-term client relationships to ensure renewals, upsells, and overall customer satisfaction.
• Maintain a strong understanding of Cyber One’s solutions portfolio and vendor ecosystem.
• Actively contribute to team goals, sales strategy discussions, and market expansion initiatives.

• Bachelor’s degree or 5+ years of relevant B2B sales experience, preferably in technology or cybersecurity.
• 5+ years’ experience with a Value-Added Reseller (VAR), cybersecurity manufacturer, or IT services provider.
• Demonstrated success managing a territory and achieving or exceeding sales targets.
• Familiarity with cybersecurity sales cycles, particularly complex or enterprise-level deals.

• Established network of clients and vendors within the Chicago, IL area.
• Experience selling to public sector clients including State, Local, and Education (SLED: K–12/ISDs and Higher Ed).
• Relevant sales certifications from cybersecurity vendors (e.g., Palo Alto, Crowd Strike, Sentinel One, etc.).
• Understanding of MDR (Managed Detection and Response), Risk & Compliance services, and Professional Services.

• Strong knowledge of CRM platforms ( preferred).
• Proficiency in Microsoft 365 suite, including Teams, Excel, Outlook, and One Drive.
• Excellent verbal and written communication skills, including proposal writing and solution positioning.
• Ability to manage multiple accounts, deadlines, and priorities simultaneously.
• Strong interpersonal and customer service skills with a collaborative mindset.
• High degree of organization, time management, and follow-through.
• Ability to work independently in a remote environment and travel locally as needed.

• Must be able to travel regularly (25%) to customer sites in or near the Chicago and occasionally to the company headquarters in Plano, TX.
• Ability to navigate client environments, which may include walking, stairs, or carrying light materials (up to 25 lbs).
• Prolonged periods of sitting or standing while working remotely or attending meetings.
• Ability to operate a laptop and standard office equipment.
• Participation in virtual meetings and occasional in-person trainings or company events as needed.
• Clear verbal, visual, and auditory capabilities to present, communicate, and engage effectively with clients and internal…