Sales Operations Analyst

About the Job

As a Sales Operations Analyst, you'll drive sales efficiency at a pivotal moment in our growth. You'll be the bridge between our sales team and leadership—analyzing workflows, identifying bottlenecks, and building the process that let our team move faster without sacrificing rigor.

• Sales Efficiency & Analytics: Dive into sales data to uncover patterns, optimize pipeline velocity, and identify where we're winning. Build dashboards and reports that tell stories our leadership needs to act on.
• KPI Tracking & Forecasting: Own our sales KPIs (pipeline health, win rates, deal velocity, quota attainment). Build forecasting models that actually work and adjust them as the market changes. You'll become our source of truth for helping leadership make data-informed decisions.
• Sales Tool & Process Optimization: We're moving fast. You'll audit our sales tech stack (Salesforce, our CRM, outreach tools), identify gaps, champion new tools, and ensure adoption by making them easy to use—not just mandating them, building documentation that sellers actually follow.
• Workflow Bridging: Sales ops is where the rubber meets the road. You'll work directly with account executives, the sales leadership team, and enabling functions (marketing, legal, finance) to optimize handoffs, reduce friction, and keep deals moving. You'll flag when our processes aren't working before they become bottlenecks.
• Deal Desk Support: Partner with deal desk on pricing, structure, and margin tracking. You'll help sales understand what deals are accretive and why margins matter in a high-growth environment.
• Forecasting & Planning: As we scale, you'll work with sales leadership to model capacity, territory planning, and resource allocation. You'll get comfortable saying "no" when it's the right call.

• Comfort with data & ambiguity. You can work in SQL, Python, or BI tools (Tableau, Looker, etc.). You're not afraid to get your hands dirty with messy data or model something from scratch with incomplete information.
• Relentlessly curious about sales. You understand the sales motion—pipeline, qualification, velocity, margin, forecasting. You know why sellers care about CRM discipline, and you can make them care too.
• A builder, not a ticket-taker. You own outcomes. You don't wait for someone to tell you what to analyze; you see a problem, you dig in, and you come back with a hypothesis. You're comfortable iterating when things don't work the first time.
• Credible with both data and people. You can present to executives with confidence and simplicity. You can also sit with a seller and genuinely understand their workflow before redesigning it.
• Comfortable in financial/crypto context. You don't need to be an expert, but you should have enough background to understand on/off-ramps, MSB compliance, stable coins, or at least show genuine interest in learning. Deal complexity in financial infrastructure requires domain fluency.
• High bias to action. You'll be in a startup environment where "good now" often beats "perfect later." You can scope a project, execute it, gather feedback, and iterate in sprints.

• Experience with Salesforce, Slack API, or other SaaS stack automation.
• Exposure to financial services, compliance, or regulated environments with bonus points for crypto/stablecoin experience and/or curiosity.
• You've worked at a high-growth company where sales ops mattered to unit economics.

• Healthcare Insurance: zerohash covers roughly 100% of employee premiums as well as a portion of spouse/children (U.S. only)
• Vision & Dental Insurance (U.S. only)
• Chance to earn equity
• Maternity & Paternity leave (after 6 months)
• WeWork All Access Membership
• WFH Yearly Stipend
• L&D Yearly Stipend (after 6 months)

zerohash is the leading crypto and stablecoin infrastructure platform and the operating system for digital money, powering the next generation of financial services. Founded in 2017, zerohash enables banks, brokerages, fintechs, and payment companies to offer crypto trading, stablecoin payments, and tokenized assets without having to build or manage complex blockchain infrastructure on their own.

The zerohash platform supports three core pillars:
Trade, Transact, and Tokenize. Through a single integration, customers can launch regulated crypto buy, sell, and custody services; enable 24/7 stablecoin-based funding, payouts, and settlement; and issue and manage tokenized assets with built-in compliance, risk controls, and reporting. By abstracting away technical, regulatory, and operational complexity, zerohash allows partners to treat digital assets as just another financial primitive: fast, programmable, and global.

zerohash is trusted by some of the world’s most recognized financial and consumer brands, including Interactive Brokers, Morgan Stanley, Stripe, Franklin Templeton, Black Rock, Draft Kings, Gusto, Worldpay, Kalshi, One Pay, among others. Today, zerohash infrastructure supports millions of end users across…