Fleet & Operations Manager

Turnkey, a full-service experiential marketing agency based in Chicago that works with some of the largest and most respected brands in the country, is seeking a qualified candidate to serve as a Fleet & Operations Manager (or similar, based on applicant experience). The role will be in-office and will be based in Chicago, Illinois.

• Serve as a critical piece of an account team serving the agency’s largest client
• Assist with over 200 activations per year for the client across sports and entertainment with a focus on transporting, installing and operating experiential marketing units (trailers, pods, shipping containers, custom-built bars, etc.)
• Lead fabrication efforts, at times with third party vendors, around existing and new experiential marketing units
• Lead ongoing troubleshooting and maintenance efforts of 20+ experiential marketing units nationwide, diagnosing problems, working with on-the-ground Turnkey staff members and local/national repair shops
• Track and manage budgets related fabrication, maintenance, shipping and other production related tasks
• Work collaboratively with the internal account team to solve problems, adhere to timelines, create meaningful consumer engagements and ultimately overdeliver for the client
• Lead or assist with production related tasks like warehousing, shipping, inventory, DOT Compliance, sourcing and vendor management
• Communicate directly and effectively with key clients and stakeholders to ensure they feel informed and confident
• Identify areas for account performance improvement and implement accordingly
• Travel to activations as necessary
• Assist with other Turnkey programs as time allows and as assigned

• 5-15 years of experience in event production, experiential marketing, mobile marketing or similar field. Experience level will dictate final title.
• Highly organized with strong attention to detail and ability to think outside the box to come up with solutions.
• Understanding of how experiential marketing units are engineered, how repairs are best diagnosed and addressed, traditional malfunctions and mechanical failures and troubleshooting.
• Experience working with brand clients, communicating effectively, managing expectations, building timelines, etc.
• Proactive and able to focus on several different projects at once.
• Understanding of experiential marketing and mobile marketing best practices and requirements, including DOT Compliance.
• Ability to work non-traditional hours for events or projects, as required, and ability to meet deadlines.
• Ability to travel for events and not opposed to physical labor.

Position will offer a competitive salary and bonus program, commensurate with experience. In addition, Turnkey offers a robust benefit package including Medical + Prescription Drug, Dental, Vision, Paid Time Off, Company Holidays, 401K, Life STD/LTD, and more.

Turnkey is an Equal Opportunity Employer