Account Executive

Key Requirements and Responsibilities:

1. Hunting new business and bringing in new relationships that turn into projects is the primary function of an Account Executive position. An AE needs to be actively seeking out new opportunities, cultivating those relationships, and understanding when to encourage the client to explore our capabilities. Matching our capes with client needs is paramount to a person in this position being successful.

Generating tangible project opportunities is the success measure of an AE.

2. This position will also include management of top-level information regarding accounts while working with internal teams (Account Management, Project Management, Engineering, Construction Project Management, etc.)

3. Responsibilities specifically related to new business development:

a. Listening to the client and understating their current/future needs is imperative. We want to get their perspective on what’s working, what’s not, and help guide them in the direction that makes the most sense for their brand and our company in tandem.

b. Understanding what the competition offers in RFP’s or competitive opportunities so that Quarter
20 can enter into these situations from a competitive and comprehensive angle

c. Staying educated on any/all of Quarter
20’s core competencies is an important aspect of this position. We always want AE’s pitching our newest designs, latest store renovations, etc. so that we stay current in conversation with potential new opportunities.

d. Provide input on all account activity, including, but not limited to:

i. Weekly or bi-weekly status reports shared with the company President, Pat Flood

ii. Entry of all leads, meetings, and potential opportunity into our CRM system (Zoho)

4. Related specifically to account and customer management:

a. Responsible for client communications if and when an AM is not on the project, for conflict resolution, and compliance on client deliverables.

b. Recognize and pursue additional business opportunities, including expanding services customers currently receive, and selling new services.

c. Gain a clear understanding of the customers’ needs and challenges by understanding their business, roles and responsibilities, corporate culture, politics, etc.

5. Support Account and Project Managers in the development, order processing and logistics

for new and existing customers.

1. 3-10+ years selling experience in decor, millwork fixtures, POP and In
- Store Marketing industries. Strong relationships and experience with retailers and brands within key retail segments:

a. Retail

i. Apparel, Footwear, Homewares, Accessories, Sporting Equipment, etc.

ii. Clicks-to-Bricks

iii. Specialty Retail

iv. Department Store

b. Grocery

c. Cosmetics

2. Sales and Customer Service experience

a. Expertise in a consultative based organization with cross functional experience in solutions-based selling

b. Demonstrated history of sales growth and customer retention.

3. Strong database management skills working daily with CRM reporting

4. Demonstrated creativity in developing custom solutions for customers

5. Strong team player, strong organizational skills

Quarter
20 is an equal opportunity and affirmative action employer. Women, minorities, people with disabilities (intellectual and physical) and Veterans are strongly encouraged to apply. We are dedicated to a policy of non-discrimination in employment. All qualified applicants will receive consideration for employment without regard to race, creed, color, national origin, sex, age, disability, marital status, sexual orientation, gender identity, citizenship status, disability, veteran status, or any other basis prohibited by law.

• Health Insurance through Blue Cross Blue Shield (choose from two PPO plans based on your deductible comfort level)
• Dental and Vision Insurance
• Benefit Value Advisor and Member Rewards (through Blue Cross Blue Shield)
• 401(K) Plan /Profit Sharing Plan
• Short-Term and Long-Term Disability Coverage (we'll cover this for you too)
• 15 PTO Days (full year)
• 10 Paid Holidays

• Summer Friday Hours - get a head start on your weekend by leaving at noon every Friday (from Memorial Day to Labor Day)
• Business casual dress code (every day)