Bilingual Sr Marketing & Strategic Account Manager - Human Capital

As part of Japan Global Solutions (JGS), this role serves as a trusted advisor to Japanese multinational clients by connecting their business priorities with Aon's Human Capital capabilities across Health, Wealth, Talent, Wellbeing, and Retirement.

This role combines strategic account management, business development, and client advisory responsibilities. Success is achieved through building executive relationships, developing strategic accounts, creating qualified opportunities, and delivering measurable business outcomes while supporting clients' long-term workforce and business objectives.

This role is based in our Chicago, IL office.

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one engaged team, and we are passionate about helping our colleagues and clients succeed.

Working closely with colleagues across Human Capital, Commercial Risk, Aon Japan, U.S. Account Service Teams, and global Aon teams, you will help bring the best of Aon to Japanese multinational clients operating in the U.S. and globally.

• Develop and execute strategic account plans for Japanese multinational clients and prospects.
• Build trusted relationships with CEOs, CHROs, CFOs, HR leaders, Benefits leaders, Finance leaders, and other key stakeholders.
• Understand client business priorities and identify opportunities where Aon can deliver meaningful value.
• Lead discussions on workforce strategy, employee benefits, wellbeing, retirement, and talent-related priorities.
• Introduce relevant market insights, benchmarking, and Aon thought leadership to support client decision-making.
• Coordinate Human Capital specialists to develop integrated client solutions.
• Build and manage a pipeline of Human Capital opportunities within existing and prospective clients.
• Expand Aon's Human Capital presence by identifying unmet client needs and connecting clients with appropriate resources.
• Support strategic pursuits, account planning, and client development initiatives.
• Contribute to annual goals related to opportunity creation, account expansion, relationship development, and revenue growth.
• Translate trusted client relationships into sustainable business opportunities and long-term account growth.
• Balance long-term relationship building with accountability for strategic account growth and measurable business outcomes.
• Connect clients with relevant Human Capital, Commercial Risk, and other Aon capabilities; partner with Aon Japan, U.S. Account Service Teams, and global colleagues to support cross-border opportunities.
• Represent Aon in client meetings, seminars, industry events, and Japanese business community activities.
• Enhance Aon's visibility and credibility within the Japanese multinational market.
• Support thought leadership, client communications, and educational initiatives that strengthen relationships and generate opportunities.

In this role, you will build executive-level relationships while helping to achieve measurable business growth objectives. Acting as a Strategic Account Manager, you will bring together multiple solution capabilities to create value for clients and uncover new opportunities. Leveraging the strength of JGS, Aon Japan, and Aon's global network, you will guide clients through complex challenges, foster long-term partnerships, and drive disciplined execution against account and growth goals.

• Native or near-Native level Japanese language proficiency.
• Business-level English proficiency.
• Active Life & Health License or willingness to obtain within 90 days.
• 10+ years of experience in Human Capital consulting, employee benefits, retirement consulting, talent consulting, insurance brokerage, financial services, consulting, or professional services.
• Experience building relationships with senior executives and managing strategic client accounts.
• Experience supporting business development, account growth, and client leadership initiatives.
• Experience contributing to measurable business outcomes through consultative relationship development.
• Experience working with Japanese multinational organizations, strong cultural fluency across Japanese and U.S. business environments.
• Strong understanding of Human Capital solutions, including Health, Wealth, Talent, Retirement, Wellbeing, Benefits, or Workforce Strategy.
• Strategic account management and consultative selling capabilities.
• Ability to build executive relationships and influence senior stakeholders.
• Strong communication, presentation, and stakeholder management skills.
• Ability to balance relationship development, opportunity creation, and account growth.

Education:

Bachelor's degree or equivalent experience.

For positions in San Francisco and Los Angeles, we will consider for employment qualified applicants with arrest and conviction record in accordance with local Fair…