Associate Regional Business Consultant

Kafene is revolutionizing the lease-to-own space. We're the point-of-sale powerhouse making flexible lease-to-own accessible to everyone: prime and non-prime customers alike. Our secret weapon? Cutting-edge AI and machine learning that analyzes 20,000+ data inputs in real-time, empowering retailers across furniture, appliances, electronics, tires, and durable goods to say "yes" to more customers.

The numbers tell our story:
over $500 million in originations and counting. But we're just getting started.

Our 150-person team spans NYC headquarters, Wilmington, and remote talent across the globe, all united by a culture that thrives on collaboration, innovation, and genuine support. We don't just talk about great workplace culture; we deliver it. That's why Built In named us a Startup to Watch and Forbes recognized us as one of the Best Startup Employers.

Ready to be part of the fintech revolution? Join us.

The Associate Regional Business Consultant is a field-based, entry-level Account Management role focused on merchant onboarding, in-store execution, and driving early program adoption across a defined territory. It's the starting point of our sales track, built for developing professionals who want a real foundation in account management and field sales.

This is a remote role based in Chicago, IL. Candidates must be located within a 100-mile radius of Chicago to be eligible.

• Merchant Relationship Management: Own an assigned portfolio of merchant accounts within the territory, conduct regular field visits to build relationships with store managers and staff, and serve as the day-to-day point of contact for merchant needs while building trust and rapport

• Onboarding and Training: Execute new merchant onboarding and in-store training, drive applications and reinforce adoption behaviors all with urgency after onboarding

• In-Store Execution: Conduct purposeful, high-quality store visits focused on execution and reinforcing high performance, identify gaps and provide real-time coaching to improve application volume and conversion

• Performance Monitoring: Monitor account-level performance against territory quota, identify underperforming merchants and execute corrective action plans

• CRM Discipline: Log all store visits and merchant interactions, document observations, actions taken, and clearly defined next steps in Hub Spot to maintain accurate territory records

• Collaboration and Field Alignment: Work closely with Senior Account Managers to set territory priorities and account focus, coordinate with cross-functional internal sales partners and support broader regional initiatives and execution strategies

• Strong relationship builder with a demonstrated ability to communicate effectively

• A problem-solver who takes initiative, adapts quickly, and thrives in a fast-paced, evolving business environment.

• Someone who builds relationships with ease and communicates effectively across teams and stakeholders.

• A natural problem-solver who takes initiative, adapts quickly, and thrives in a fast-paced, evolving environment.

• Highly organized, detail-oriented, and someone who always follows through on commitments.

• Ability to work in a field-based environment under structured leadership oversight

• 1-2 years of experience in retail, sales, or customer-facing roles

• Valid driver's license and reliable transportation

• Experience in retail, lease-to-own, or consumer financing environments is a huge plus, but not required

• Familiarity with CRM tools such as Hub Spot or Map My Customers

• Prior field sales or account support experience

• Base Salary:
  Earn a competitive base salary of $55,000 to $65,000, with OTE up to $85,000 annually.

• Healthcare:
  We prioritize your well-being…