Field Application Specialist - Cell and Bioprocessing

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Location:

Chicago, IL, US

About the Department

Novo Nordisk Pharmatech A/S is globally headquartered in Køge, Denmark, has around 500 employees and is 100% owned by Novo Nordisk A/S. Our US affiliate is headquartered in Cambridge, MA. At Novo Nordisk Pharmatech, we strive to improve pharmaceutical and biopharmaceutical manufacturing by producing and delivering products of the highest quality for both up and downstream processing within these industries. This combined with our complete range of regulatory services, makes us a preferred supplier to global pharmaceutical and biopharmaceutical companies.

We are a company with a passion for being the best supplier for quality ingredients, which will provide many exciting projects in the future and good development and career opportunities. Are you ready to realize your potential?

The Position

The Field Application Specialist (FAS) is an important new role in the Sales and Marketing team of Novo Nordisk Pharmatech. The FAS will act together with our US Sales representatives helping to build a closer relation to our customers and help us launch new enzymatic products in the market in coming years.

At Novo Nordisk Pharmatech, we develop high-quality pharmaceutical ingredients that enable the production of life-changing medicines worldwide. As demand for innovative biologics continues to grow, so does the need for trusted scientific partners who can bridge deep technical expertise with commercial impact.

We’re looking for a Field Application Specialist to become a strategic technical partner to our customers and commercial teams. In this role, you will help shape how leading biopharmaceutical companies adopt and apply our recombinant insulin and enzyme technologies, enabling successful implementation while contributing directly to the growth of our business.

If you thrive in customer-facing scientific roles, enjoy influencing strategic decisions, and are motivated by creating value through collaboration, this could be your next career opportunity.

Relationship

Reports to the Associate Director of Strategic Marketing in Novo Nordisk Pharmatech Denmark. Close collaboration with US Sales Representative, Strategic Marketing and Global Sales dept. Interacts with customers of Novo Nordisk Pharmatech.

Essential Functions

As our US-based Field Application Specialist, you will be a key contributor to Novo Nordisk Pharmatech’s commercial success across the region. Acting as the scientific voice in customer engagements, you will combine technical excellence with commercial insight to strengthen strategic customer relationships, accelerate product adoption, and translate customer needs into opportunities for innovation.

Rather than simply supporting existing applications, you will help define future opportunities by connecting customer insights, market trends and scientific knowledge across the organization. The FAS will act together with our US Sales representatives helping to build a closer relation to our customers and help us launch new enzymatic products in the market in coming years.

• Jointly drive account growth together with Account Managers forming high impact account teams
  • Jointly work on progressing key opportunities
  • Build network within customers
  • Help build a strong value proposition for customer meetings
  • Prepare and help execute on product launches
• Responsibility for managing customer product testing (design of test protocols, ongoing communication with customers, trouble shooting, provide material to help customers prove business case)
• Support existing customers, with trouble shooting, documentation (regulatory) support on customer pre-screening (evaluate if new lead companies represent a sustainable business opportunity)
• Gather market and feedback input from market in a systematic way (by participating in conferences, customer meeting, literature search)
• Secondary tasks:
  • Manage customer testing activities for products not yet released in the market
  • Sales training (train new sales rep, (with the support of Strategic Marketing)
  • Creation of technical marketing…