Leasing Consultant

Luxury Living is seeking an energetic, relationship-driven Leasing Consultant to represent our exclusive portfolio of luxury apartment communities throughout Chicago.

This is a commission-based sales position best suited for individuals who are motivated by performance, enjoy building relationships, and thrive in a fast-paced, customer-focused environment. Weekend availability is required.

As a Leasing Consultant, you are more than a salesperson—you are the first impression of both Luxury Living and our developer partners. You create exceptional experiences, build trust with prospective residents, and help customers confidently choose their next home.

Success in this role comes from combining hospitality, consultative selling, operational excellence, and disciplined follow-up to consistently deliver outstanding leasing results.

• Create memorable customer experiences.
• Build meaningful relationships with every prospect.
• Convert tours into leases through thoughtful sales conversations.
• Follow up consistently until prospects make a decision.
• Master their property’s product and competitive landscape.
• Represent Luxury Living professionally both on-site and in the community.

Contribute positively to their team culture.

• Welcome every prospect with professionalism, warmth, and enthusiasm.
• Conduct personalized apartment tours that uncover customer needs.
• Recommend the best apartment based on lifestyle rather than simply availability.
• Build trust through product expertise and authentic conversation.
• Create memorable experiences that generate referrals and positive online reviews.

• Meet or exceed leasing velocity goals.
• Improve personal tour-to-lease conversion.
• Execute timely and personalized follow-up.
• Maintain CRM accuracy.
• Respond quickly to new leads.

• Master floor plans, pricing, availability, amenities, and policies.
• Stay informed on competitors and neighborhood developments.
• Confidently communicate current leasing incentives.
• Anticipate customer questions and objections.

• Follow Luxury Living’s Renter Journey Playbook.
• Complete required training.
• Support application processing.
• Assist with shared inboxes and administrative responsibilities.
• Communicate effectively with the leasing team through company systems.

• Participate in resident and marketing events.
• Support leasing center presentation.
• Report opportunities to improve the customer experience.
• Represent Luxury Living with professionalism at every interaction.

Performance is measured through:

• Tour-to-Application Conversion/Closing Ratio

• Google Reviews
• Personalized Tours
• Follow-Up Quality

• CRM Compliance
• Data Accuracy
• Training Completion

• Communication
• Reliability

Beyond licensing and experience…

We’re looking for someone who is:

• Curious
• Coachable
• Hospitality-minded
• Confident
• Organized
• Resilient
• Accountable
• Competitive
• Solution-oriented
• Adaptable
• An exceptional communicator

• A steady pipeline of qualified prospects—no cold calling or self-generated leads required.
• The opportunity to represent some of Chicago's premier luxury apartment communities.
• Competitive commission-earning potential with performance-based incentives.
• Comprehensive training, coaching, and ongoing professional development.
• A collaborative, high-performing team environment.
• A path for growth into senior leasing opportunities.

A great Leasing Consultant doesn’t simply unlock apartment doors.

They build relationships.

They listen before they sell.

They create confidence.

They follow up thoughtfully.

They know every customer has choices—and they make Luxury Living's Exclusive properties the obvious ones.

They understand that every interaction reflects not only on themselves but on Luxury Living and the developer partners who trust us to represent their communities.