Inside Sales Account Manager

HCP Account Manager

At Troscriptions, we are hiring a Healthcare Practitioner (HCP) Account Manager who thrives at the intersection of science and sales. This is a relationship-first, results-driven role for someone who can open doors with healthcare providers, speak credibly about health optimization, and build lasting accounts that generate consistent revenue. Troscriptions has a large and growing base of active HCP accounts alongside a substantial pipeline of unconverted leads, and currently, no one is dedicated to this channel full-time.

You will change that. This role reports directly to the Senior Manager of Healthcare Growth.

• Work a large pipeline of HCP leads via cold calls, email, and social outreach to convert prospects into active accounts.
• Generate additional leads through consistent research to maintain a strong pipeline of new business opportunities.
• Host virtual sales presentations and personalized Loom videos to educate clinicians on Troscriptions products and influence patient recommendations.
• Qualify and convert inbound practitioner inquiries into active accounts.
• Execute a structured consultative call framework on every outreach: build rapport, establish clinical credibility, match product to patient panel, ask for the commitment, and book the next meeting before hanging up.

• Manage a tiered portfolio of active HCP accounts using defined outreach cadences.
• Send personalized videos as part of each monthly outreach cycle for top accounts.
• Conduct quarterly business reviews to share clinical insights, identify new product opportunities, and strengthen practitioner relationships.
• Build long-term customer relationships through proactive follow-up, clinical education, and sample support.
• Identify upsell and cross-sell opportunities by analyzing purchasing history and recommending complementary products.

• Dedicate regular outreach blocks to reactivating churned and dormant practitioner accounts.
• Review account history to identify the most effective win-back strategy before initiating outreach.
• Track reactivation rates and continuously improve outreach based on performance data.

• Maintain accurate CRM records, including touchpoints, next steps, order activity, and follow-up schedules.
• Manage a virtual territory organized by state-based regions with structured weekly outreach cadences.
• Prioritize high-value accounts while maintaining complete pipeline visibility.

• Maintain expert knowledge of Troscriptions products, clinical applications, and the competitive landscape.
• Stay current on health optimization science, practitioner trends, and emerging competitors.
• Share practitioner feedback with product and brand teams to strengthen positioning and messaging.

• Represent Troscriptions at industry conferences and vendor exhibitions.
• Engage healthcare practitioners and build relationships during live events.
• Follow up with conference leads to convert new relationships into active accounts.
• Travel nationally several times per year, including occasional weekends.

• Maintain organized and accurate documentation of all customer interactions in Odoo and Sales Loft.
• Track weekly activity metrics, account health, and pipeline performance.
• Report regularly to the Senior Manager of Healthcare Growth on activity, pipeline, and progress toward targets.
• Achieve and exceed sales goals established by leadership.

• A natural relationship builder who earns trust quickly, especially with healthcare practitioners and clinical audiences.
• Comfortable speaking the language of health optimization—you don't need to be a clinician, but you are genuinely interested in the science.
• A self-starter who can independently manage a large pipeline, prioritize opportunities, and consistently achieve sales targets.
• A continuous learner who stays informed on products, competitors, emerging research, and practitioner trends.
• Highly organized, accountable, and disciplined with CRM management and follow-up.
• A collaborative team player who thrives in a fast-paced, growth-stage environment and enjoys building new processes from the ground up.

• Experience selling nutraceuticals, supplements, medical devices, pharmaceuticals, or other healthcare products to practitioners.
• Existing relationships within the functional medicine, integrative medicine, longevity, or health optimization community.
• Experience with Odoo, Sales Loft, Hub Spot, Salesforce, or similar CRM and sales engagement platforms.
• Experience attending, exhibiting, or speaking at healthcare, functional medicine, or health optimization conferences.
• Familiarity with AI-assisted sales, outreach, and CRM workflows.
• Passion for health optimization, functional medicine, and evidence-based wellness.