Catering Sales Manager

Position

Catering Sales Manager – Radisson Blu Aqua Chicago Downtown

• Achieves market share and revenue goals by working with the Director of Sales and Director of Catering on team goals.
• Prepares proposals and contracts to maximize profit while satisfying client needs.
• Responds to Requests for Proposals (RFPs) in alignment with brand standards.
• Communicates booked and assigned clients’ requests to all departments via group resumes and details in BEOs.
• Solicits files on time to confirm business and uses outside sales calls, prospecting, hotel tours, and hosting of clients to solicit new business.
• Delivers and sells hotel’s features and benefits to meet clients’ needs.
• Contacts in‑house customers to retain and grow existing business; pursues repeat bookings or referrals to other Radisson Hotels.
• Reviews individual goals weekly; recommends and takes actions to achieve objectives.
• Ensures maximum occupancy by following up on progress of groups booked with event services and meeting planners.
• Ensures all materials used are in accordance with brand standards.
• Participates in business strategy development aligned with Radisson’s mission and values.
• Develops and implements strategies for achieving individual sales goals.
• Maintains flow of information to sales team and reviews sales work files of assigned accounts.
• Assists in completion of monthly booking reports; prepares forecasts and reports to improve decision making.
• Creates 100% guest satisfaction through performance that exceeds expectations.

Responsibilities #1 (70%):
Sales initiatives, managing RFPs, detailing BEOs, generating new leads, negotiating and accommodating client catering service requests.

Responsibilities #2 (20%):
Conduct market research and analysis to align with industry trends and opportunities, maintain client loyalty, follow up with new leads.

Responsibilities #3 (10%):
Attend networking events, serve as brand advocate publicly.

• High school diploma required; associate or bachelor’s degree preferred.
• Minimum 1–3 years of hotel catering or convention experience.
• Strong verbal and written communication skills.
• Strong negotiation and mathematical skills.
• General knowledge of contract laws; local market knowledge preferred.
• Proficient computer skills in Microsoft Office, Delphi, and/or Opera.
• Certified Meeting Planner (CMP) desirable.
• Ability to collaborate with hotel employees and managers.
• Ability to model Choice’s Cultural Values:
  Welcome and Respect Everyone, Be Bold, Be Quick, Listen, Be Curious, and Show Integrity.

• Employee discounts at thousands of Choice Hotels.
• Full benefits package for full‑time employees: health, dental, vision, short‑term and long‑term disability, auto insurance.
• Employee Assistance Program.
• Employer‑paid accident insurance and HSA contribution.
• 401(k) retirement plan.

Salary Range: $70,000 – $85,000 annually.

Choice Hotels International is an equal opportunity employer and affirmative action employer. Employment practices and decisions are not influenced by race, color, religion, sex, national origin, age, sexual orientation, gender identity, disability, veteran status, genetic information, or any other characteristic protected by law. In compliance with the Immigration Reform and Control Act of 1986, this offer of employment is conditional upon presenting documents verifying identity and legal authorization to work in the United States.

All offers of employment are conditional upon satisfactory background check and E‑Verify completion.