Strategic CSM for Enterprise SaaS
Job in
Chicago, Cook County, Illinois, 60290, USA
Listed on 2026-08-08
Listing for:
Haven
Full Time
position Listed on 2026-08-08
Job specializations:
-
Sales
Customer Success Management, Client Relationship Management, Bilingual
Job Description & How to Apply Below
Four Kites is seeking an experienced Customer Success Manager in Chicago to own day-to-day relationships with enterprise customers, drive adoption and retention, and partner with Sales to expand the footprint. You’ll train customers on the platform and translate usage into measurable outcomes.
You will build trusted advisor relationships, establish goals/KPIs, and advocate for customers across the company, ensuring a delightful and valuable experience across the product and services.
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