Business Development Representative
Listed on 2026-08-17
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Sales
Business Development -
Business
Business Development
Business Development Representative
Reports To:
Senior Director of Strategic Development
Location:
Chicago, IL
Environment:
In Office
Who We Are:
Recognized by Gartner in their Modern 4PL Market Guide, Redwood Logistics is at the forefront of industry innovation. Our cutting-edge supply chain technology pairs with the expertise of our brilliant minds to empower logistics execution across North America and Mexico.
Leveraging a comprehensive range of services, data-centric network solutions, and a seamlessly integrated platform, we have established our prominence as a key player in the mid-market segment within the freight tech industry.
Whether you're just starting your career or are an established professional looking for your next opportunity, Redwood inspires innovation across teams to provide transformative solutions for our customers.
Purpose of Your Work:
As a Business Development Representative working within Redwood Multimodal (one of our entities), you will work closely with the Sales and Operations teams and be responsible for growing and developing Redwood Multimodal customer accounts.
How You Make a Difference Everyday:
- Develop assigned customer accounts by using data driven strategic sales techniques to increase overall revenue and gross profit for assigned accounts
- Implement standard procedures with the Operations Department based on account requirements, including on-boarding account, setting up load tender process, tracking process, and issue-resolution process
- Negotiating all pricing for orders taken from assigned accounts
- Maintain accurate records of load details, rates, and customer communications in CRM and TMS platforms
- Monitor account performance, service levels, and customer satisfaction metrics, proactively addressing risks and escalations.
- Act as customer-facing point of contact for issue escalation and resolution with account-specific focus.
- Keeping current on industry trends and customer activity
You've Got This?
- Minimum 2 years demonstrated success in Sales/Account Management or Operations in a freight brokerage (or similar) environment
- Excellent negotiation, communication, problem-solving, and networking skills
- Ability to analyze data to develop a sound strategy for account growth
- Ability to drive results within a fast-paced, dynamic work environment
- Ability to travel on occasion (
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