Senior Sales Manager

Description
We are a global leader in food & beverage ingredients. Pioneers at heart, we operate at the forefront of consumer trends to provide food & beverage manufacturers with products and ingredients that will delight their consumers. Making a positive impact on people and planet is all part of the delight. With a deep-rooted presence in the countries where our ingredients are grown, we are closer to farmers, enabling better quality, and more reliable, traceable and transparent supply.

Supplying products and ingredients at scale is just the start. We add value through our unique, complementary portfolio of natural, delicious and nutritious products. With our fresh thinking, we help our customers unleash the sensory and functional attributes of cocoa, coffee, dairy, nuts and spices so they can create naturally good food & beverage products that meet consumer expectations. And whoever we’re with, whatever we’re doing, we always make it real.

We are a global leader in food & beverage ingredients. Pioneers at heart, we operate at the forefront of consumer trends to provide food & beverage manufacturers with products and ingredients that will delight their consumers. Making a positive impact on people and planet is all part of the delight. With a deep-rooted presence in the countries where our ingredients are grown, we are closer to farmers, enabling better quality, and more reliable, traceable and transparent supply.

Supplying products and ingredients at scale is just the start. We add value through our unique, complementary portfolio of natural, delicious and nutritious products. With our fresh thinking, we help our customers unleash the sensory and functional attributes of cocoa, coffee, dairy, nuts and spices so they can create naturally good food & beverage products that meet consumer expectations. And whoever we’re with, whatever we’re doing, we always make it real.

• The location for this position is Chicago (strongly preferred) or remote in the following states: AL, AZ, CA, CT, GA, IL, NV, NJ, NM, NY, NC, OR, RI, TX

Reporting to the Head of Sales, NA Cocoa, the Senior Sales Manager will serve as a senior commercial leader responsible for developing and executing global account strategies that deliver profitable growth, strengthen executive-level customer partnerships, and expand ofi’s position with strategic multinational customers. This role requires strong financial acumen, disciplined business planning, and the ability to influence complex stakeholder networks across regions, functions, and customer organizations to drive aligned commercial execution and long-term value creation.

• Lead the development and execution of strategic global account plans for assigned key customers and priority prospects, with a focus on profitable revenue growth, margin expansion, risk management, and long-term partnership value.
• Own and elevate senior-level customer relationships across regional and global stakeholder groups, identifying enterprise opportunities and positioning solutions that align with customer priorities and ofi’s strategic objectives.
• Achieve or exceed annual sales, margin, volume, and growth targets through disciplined pipeline management, account planning, financial analysis, and commercial execution.
• Partner with global and regional cross-functional teams across ofi, including operations, supply chain, product management, finance, sustainability, and customer service, to deliver against account strategies and resolve complex business issues.
• Develop account forecasts, profitability analyses, business reviews, and strategic updates for leadership and key stakeholders, using data and financial insights to inform decision-making and drive accountability.
• Lead commercial negotiations, contract discussions, pricing strategies, and value-based customer proposals to support sustainable growth and protect business value.
• Influence and align global stakeholders, including customer leadership, internal commercial teams, supply chain partners, and functional leaders, to ensure coordinated execution across markets and regions.
• Mentor less experienced team members,…