Business Development Specialist

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Regular Full Time Clerical Bryn Mawr, Chicago, IL, US

2 days ago Requisition

Salary Range: $59,447.58 To $89,321.36 Annually

The salary range for this position is $ 59,547.58 to $89.321.36, with an anticipated hiring range of $59,547.58 to $66,402.76 based on qualifications and experience.

The broader range reflects the full pay grade for the position, including future growth opportunities within the role

The Business Development Specialist’s primary purpose is to assist Great Lakes Credit Union to live out our Vision, “To be the members’ trusted financial partner “. Responsible for ensuring that outstanding service is delivered to both internal and external members, in alignment with our Service Promise.

The Business Development Specialist is responsible for working to develop and carry out the business development strategy to increase the number of new members and the retention of current members. Responsible for tracking, measuring, and reporting business development results, sales, and events. Primarily the credit union’s sales position and is our champion to drive in sales opportunities to increase GLCUs market share, net membership, growth in total deposit and loan balances, new SEGs and additional participation from existing SEGs along with enhancing income from ancillary products / services and from partners like Tru Stage (insurance sales) and Tranel (investment sales).

As a Business Development Specialist, you will:

• Responsible for developing a team that will deliver a high level of member service to internal and external members in alignment with the credit union’s Member Promise:
• Promises to listen, be responsive to members’ needs, simplify their financial life, and make it easy to do business with us.
• Promises to build valued relationships by discovering members’ needs and recommending relevant products and services.
• Promises to be knowledgeable and respectful – one transaction, one interaction, and one member at a time.
• Work collaboratively with the Business Development Manager , the Business Development Specialist will help create and implement strategic planning.
• Cultivate and maintain mutually beneficial relationships with partners across the entire GLCU geographic area and promotes the credit union to develop relationships with members, perspective members, and other key community partners.
• Orchestrate special partner events, orientation presentations, workshops, lunch ‘n learns, etc.…, to expand and serve the membership within the GLCU’s geographical areas.
• Spend the majority of the of time prospecting for new business partner relationships to raise awareness and promote the credit union’s image as a community partner in all newly acquired geographical area.
• Regularly communicate GLCU promotions and campaigns and supply marketing materials to partners.
• Maintain a wide variety of contacts both inside and outside of the credit union, coordinating business development activities, promoting services, exchanging information, and representing the credit union at civic and trade functions and at professional organizations as needed.
• Responsible for member follow-up after on-site visits in a timely manner.
• Inform the Chief Strategy Officer of problematic situations in a timely manner and helps to resolve the situation for the member and the credit union.
• Represent GLCU within the community as a product and service (Financial Industry) expert. Respond to all inquiries, online, phone, or in person in a timely manner.
• Prospect for new relationships through networking to raise awareness and promote the credit union’s image as a community partner in all GLCU’s geographical areas.
• Maintain mutually strong and beneficial relationships with current Select Employer Groups (SEGs), business and community partners, promoting the credit union to SEG by attending organizational meetings, nurturing key contacts, and developing strong relationships at SEGs and providing financial products / services to their members / employees…