Inside Sales Representative

icotek is seeking an Inside Sales Representative (ISR) to help drive growth across the Central Region. This is an active sales role that combines outbound business development, target-account prospecting, technical and application support, opportunity development, and close coordination with the Regional Sales Manager (RSM), manufacturer representatives, and distribution partners.

The ISR serves as the inside half of the Central Region sales team. While the RSM leads field execution and owns overall regional performance, the ISR is expected to actively create and advance business by identifying the right accounts and contacts, conducting structured outreach, qualifying opportunities, supporting customer applications, and ensuring disciplined follow-up.

This is not simply a sales support position. Success requires commercial drive, technical curiosity, strong organization, and the ability to turn prospecting activity and customer conversations into qualified opportunities and revenue.

The Central Region covers the central United States, extending from Illinois west through Kansas and north through the Upper Midwest.

The ISR is paired with the Central Regional Sales Manager and works as an integral part of the regional sales team. Together, they develop the region through direct customer engagement, manufacturer representatives, and distribution partners.

The ISR plays an active role in growing the region by identifying and developing target accounts, generating qualified opportunities, supporting technical applications, reactivating existing accounts, and helping move opportunities from initial contact through field engagement and ultimately to revenue.

• Consistent creation of qualified sales opportunities within the Central Region.
• Outbound prospecting and engagement of defined target accounts and priority market segments.
• Timely qualification and follow-up of inbound leads and customer inquiries.
• Technical and application support that helps customers identify and configure the right icotek solution.
• Salesforce data quality, activity tracking, opportunity documentation, and follow-up discipline.
• Identification and reactivation of dormant or underdeveloped customer accounts.
• Effective handoff of qualified field opportunities to the RSM and manufacturer representatives.

• Conduct structured outbound prospecting through phone, email, Linked In, and other approved sales tools to generate new business.
• Research target accounts, identify relevant contacts and applications, and develop multi-contact engagement within priority customers.
• Qualify inbound and outbound opportunities by understanding customer requirements, applications, timing, and commercial potential.
• Develop dormant and underpenetrated accounts by identifying new contacts, applications, and opportunities.
• Create qualified customer meetings and opportunities for the RSM and manufacturer representatives.

• Provide technical and application support to customers, manufacturer representatives, and distributors.
• Help customers select and configure icotek solutions based on their engineering and application requirements.
• Answer product and application questions and coordinate with internal technical resources when additional expertise is required.
• Use product demonstrations, samples, configuration tools, and technical information to advance opportunities.
• Prepare sales presentations, product recommendations, proposals, and other materials needed to support opportunity development.
• Work closely with the Central RSM as one coordinated territory sales team, with clear ownership of accounts, activities, opportunities, and next actions.
• Support manufacturer representatives with account research, contact identification, prospecting, opportunity follow-up, and technical sales support.
• Help activate distributor outside sales teams and product specialists by identifying customers and opportunities that warrant joint engagement.
• Recognize when an opportunity should transition from inside development to field engagement and coordinate the handoff to the…