Automotive Sales Consultant

Job Title

Automotive Sales Consultant — Napleton Downtown Chicago (Chevrolet, Buick, GMC, Hyundai, Genesis)

Chicago, IL — Motor Row District, South Loop

Full-time

Napleton Automotive Group is a family-owned dealer group with stores across Chicagoland and Wisconsin, representing Chevrolet, Buick, GMC, Ford, Hyundai, Genesis, Chrysler, Dodge, Jeep, and Ram.

Napleton Downtown Chicago sits on Motor Row on South Michigan Avenue, minutes from the Loop. We're five brands under one roof — Chevrolet, Buick, GMC, Hyundai, and Genesis — which means one customer walks in for a $28,000 Trax and the next one is shopping a Genesis GV80. Same salesperson, same day.

We serve the South Loop, Bronzeville, Chinatown, Pilsen, Hyde Park, the West Loop, the Near North Side, and commuters from every direction off I-55, I-90/94, and Lake Shore Drive. It's one of the densest, most diverse car markets in the country. There's no shortage of people to talk to.

As a Sales Consultant, you help customers find the right vehicle and guide them through the entire process — first hello to handing over the keys. You'll work leads, greet walk-ins, demonstrate vehicles, present numbers, and follow up with people who aren't ready yet.

You don't need to have sold cars before. You need to be someone people trust, someone who follows up when they say they will, and someone who wants to get paid for how hard they work rather than how many hours they sit at a desk.

What makes this store different: five franchises means five times the product to learn, and five times the ways to say yes to a customer. If a Hyundai shopper's payment doesn't work, there's a Chevy that might. If someone's cross-shopping a BMW X5, you have a GV80 to put them in. Salespeople who learn all five lines outsell the ones who don't.

• Greet and qualify walk-in traffic; find out what someone actually needs before showing them anything
• Respond to internet leads and phone inquiries quickly — speed matters more than polish
• Conduct product demonstrations and test drives
• Present pricing, payment options, and trade-in values clearly and honestly
• Cross-shop within the house — move a customer between brands and price points instead of losing them
• Ask for the sale, handle objections, and close

• Maintain consistent contact with unsold prospects — most deals happen on the second or third conversation
• Stay in touch with past customers for referrals, service, and repeat business
• Log every interaction in the CRM so nothing falls through the cracks

Chevrolet — Silverado 1500 and Heavy Duty, Colorado, Tahoe and Suburban, Traverse, Equinox, Blazer, Trax, Trailblazer, Corvette, and Express vans. Get fluent in the truck details buyers actually ask about: payload and tow ratings, cab and bed configurations, Duramax diesel vs. gas, Z71 and Trail Boss packages, and the trim walk from WT to High Country.

Buick — Envista, Encore GX, Envision, and Enclave. Know how to position Buick against Toyota and Honda crossovers on quiet ride, standard content, and price.

GMC — Sierra 1500 and Heavy Duty, Canyon, Terrain, Acadia, Yukon and Yukon XL, and Hummer EV. Understand where Denali and AT4 justify the walk up from a comparable Chevy.

Hyundai — Elantra, Sonata, Tucson, Santa Fe, Palisade, Kona, Venue, Santa Cruz, and Ioniq 5 and Ioniq
9. Know the warranty story cold — it closes deals on its own.

Genesis — G70, G80, G90, GV60, GV70, GV80, and the electrified models. This is a different selling motion: quieter, slower, more concierge. Learn to sell it that way instead of pushing.

EVs across all five brands — Equinox EV, Blazer EV, Silverado EV, Hummer EV, Ioniq 5, Ioniq 9, and electrified Genesis. In a city where a lot of buyers park on the street or in a shared condo garage, half the job is answering charging questions honestly — range in Chicago winters, home charger installation, public charging near their building, and available incentives.

Nobody has given these customers a straight answer yet. Be the one who does.

Also — know the family-hauler ladder from Trax and Venue up through Suburban and Palisade, and be…