Inside Sales Team Leader and Non-Acute Accounts

Why Us? At Par Health, we believe great healthcare is built on getting the essentials right. We’re looking for passionate, talented individuals who share our commitment to improving lives. With a global workforce, we lead with pride and purpose—prioritizing quality and safety while fostering a culture of continuous improvement, accountability, and teamwork. Elevating the Essentials isn’t just our tagline, it’s the higher standard we live by every day.

The Team Leader of Inside Sales is the founding leader of PAR Health's omnichannel inside sales organization. This is a build role. The Team Leader will launch a 8-rep, Chicago-based inside sales function from the ground up. In phase 1 - driving product adoption for focus products. Then in phase 2 – driving growth in the entire Par Health Sterile Injectable portfolio.

The role will require hiring, onboarding and training the people, establishing the processes, technology, and culture needed for a best-in-class commercial engine. A core responsibility of the Team Leader is ensuring the POD system operates with consistency and commercial discipline across all four regions. Each POD — North, South, East, and West — pairs one Regional Account Manager with two ISRs and must function as a coordinated selling unit, not three individuals covering the same geography.

The Team Leader will work closely with the four RAMs to hold each POD accountable to a structured weekly rhythm: a standing team meeting to review the prior week's activity, set call priorities and account targets for the week ahead, and confirm all customer follow-ups are owned and actioned. Where a POD is underperforming on coordination, call execution, or follow-through, the Team Leader escalates to the Director of Sales.

Alongside the ISR leadership, this role will personally own the Non-Acute National Accounts channel - a fragmented but high-potential customer universe including ambulatory surgery centers, long-term care facilities, and alternate site providers. This leader will be responsible for the commercial presence in this segment for PAR Health, building the account base, establishing the customer engagement model, and driving portfolio revenue growth.

Team 8 FTEs (8 ISRs). Team Leader reports to the Sales Director Work as a team player across key functions Revenue Responsibility (TBD) Phase 1:
Targeted products Phase 2:
Par Health Sterile Injectable Portfolio National Accounts:
Non-Acute $XYZ Geographic Reach Nationwide — 8 balanced territories (workload and potential-aligned). Non-Acute coverage for targeted customer segments Go-Live Target Phase 1: TBD Phase 2: TBD

• Team Build & Launch
  • Lead hiring, onboarding, and ramp of all 8 ISRs by (date TBD)
  • Own the 30-60-90 day onboarding plan and sales readiness certification process
  • Partner with HR on compensation, career progression framework (Rookie / Mid / Senior), and DEI hiring goals
  • Drive internal stakeholder alignment across Finance, Marketing, Contracts, IT, Legal, and Medical
  • Establish a Non-Acute database within the CRM Segment and target Non-Acute customers delivering differentiated messages to drive sales of the portfolio
• 25% Commercial Operating Model
  • Execute the inside sales customer engagement strategy, account ownership rules, and omnichannel call cadence (phone, video, email, text)
  • Partner with the Sales Director and each of the 4 RAMs to ensure ‘one team’ – alignment, communication and focused call activity
  • Own segmentation, targeting, and next-best-action strategy using AI and CRM data
  • Secure market share targets for targeted products, then all sterile injectable products in phase 2
  • Conduct business reviews with each account: performance, pipeline, and future growth opportunities
  • Manage time and effort to ensure adequate call reach and frequency on the Non-Acute channel
• 25% Technology & AI Integration
  • Lead CRM implementation (Salesforce) and ensure full ISR adoption and data quality
  • Partner with IT on the AI/next-best-action engine (Salesforce Einstein), digital marketing automation, and BI dashboards
  • Establish KPI tracking cadence: daily…