Service Account Manager - Global Industrial Equipment Manufacturer

Service Account Manager | Industrial Technology | Central U.S.

Our client is a global industrial technology company known for highly engineered equipment and solutions serving specialized markets. They are looking to add a Service Account Manager to their growing aftermarket team.

This is an exciting opportunity for a customer-focused professional who enjoys a combination of account management, technical sales, field support, and relationship building. You’ll have significant ownership over a portfolio of customers, working directly with key accounts to strengthen relationships, resolve technical issues, identify new opportunities, and drive repeat business.

What You’ll Do:

• Manage and grow relationships with key customers across your territory
• Develop and execute strategies to drive repeat sales, aftermarket revenue, spare parts, and service agreements
• Serve as a trusted customer contact for technical questions, equipment performance concerns, and onsite issues
• Identify opportunities within existing accounts and convert leads into sales
• Coordinate closely with internal sales, technical, and support teams to deliver solutions
• Conduct customer visits and provide training on equipment operation and maintenance
• Manage service contracts, renewals, and other aftermarket opportunities
• Track orders, customer activity, and market intelligence through CRM tools
• Prepare customer visit reports, presentations, and other account-related materials

Requirements:

• 2–4 years of experience in technical sales, account management, field service, or a related customer-facing environment
• Experience in manufacturing, industrial equipment, machinery, or another technical environment strongly preferred
• Strong customer relationship and communication skills
• Technical aptitude and the ability to troubleshoot customer issues
• Self-motivated, organized, and comfortable working independently
• Confident, persuasive, and commercially driven
• Willingness to travel extensively throughout the U.S.
• Technical degree or equivalent experience preferred

$75K - 80K dependent on experience