Service Sales Manager

Job Details

Location:

Corporate - Chicago, IL 60606
Salary Range: $ - $

Goldwind Science & Technology Co., Ltd. is a pioneer in the wind energy sector, dedicated to creating a sustainable and renewable future with a global presence in 40 countries. As part of the prestigious Goldwind group of entities, Goldwind USA, Inc. (trade name: Goldwind Americas) supplies wind turbines and energy solutions in the North American region. Based in the heart of Chicago, Illinois, the company is at the forefront of North America’s renewable energy revolution.

We celebrate a vibrant, multicultural environment where creativity, collaboration, and spirit thrive. Our fast‑paced culture values fresh ideas and innovative thinking, fostering an atmosphere where you can make an impact while working alongside talented individuals who share your passion for progress.

The Service Sales Manager will play a pivotal role in expanding our aftermarket service solutions portfolio in the renewable industry. Reporting directly to the VP of Service Operations and Engineering, this position focuses on developing and managing long‑term service agreements (LTSAs), negotiating customized solutions, driving sales of additional services, spare parts, and repairs, and fostering strategic partnerships to enhance customer retention and revenue growth.

The ideal candidate is a strategic thinker with a proven track record in business development within the renewable energy sector, capable of identifying market opportunities and delivering tailored service solutions that align with customers’ needs.

• Lead the development and execution of service business strategies to grow aftermarket revenue streams, including LTSAs, customized maintenance solutions, and value‑added services for wind, solar, and battery storage assets.
• Negotiate, structure, and manage LTSAs, ensuring terms are competitive, compliant, and aligned with customer requirements and company objectives.
• Drive sales of spare parts, repairs, upgrades, and additional services; identify upsell opportunities and develop customized proposals to meet customer‑specific needs, such as performance optimization, predictive maintenance, and asset lifecycle extensions.
• Conduct market research to identify emerging trends, competitive landscapes, and customer pain points in the renewable energy service sector; leverage insights to innovate service offerings and penetrate new markets.
• Conduct market analysis to benchmark competitors, define pricing strategies, and forecast service revenue; develop business portfolios for new service products.
• Build and maintain strong relationships with key customers, stakeholders, and partners; serve as a trusted advisor in service consultations, ensuring high levels of customer satisfaction and loyalty.
• Work closely with engineering, operations, supply chain, and sales teams to integrate service solutions with product development and manufacturing processes; collaborate on pricing strategies, risk assessments, and service delivery models.
• Act as the customer advocate within the company to align internal resources with customers’ needs.
• Track progress against KPIs related to service solution sales’ business performance, provide reports to senior leadership on revenue forecasts, pipeline development, and growth initiatives.
• Ensure all service agreements and sales activities adhere to industry regulations, safety standards, and environmental guidelines specific to renewable energy sectors.
• Foster a strong safety culture among employees, contractors, and subcontractors, promoting high standards in quality, health, safety, and environmental practices.
• Adhere to Goldwind America’s QHSE policies, including incident reporting,…