Director of Sales - U.S. Customs Brokerage

Who We Are:

When you join Traffic Tech, you join a team that keeps the global economy moving – literally. Traffic Tech is recognized as an industry leader and the logistics partner to many highly recognizable international brands. With 30 offices throughout the United States, Canada, Mexico and China, the company offers progressive & efficient solutions for moving freight by land, sea, and air.

Working out of our Chicago office, we are looking for a senior Customs Brokerage professional to develop and grow our U.S. Customs Brokerage business. This role is responsible for generating new business, representing a minimum of 10,000+ customs entries annually, and building a portfolio of high-quality, sustainable, and profitable U.S. importer accounts. The role will also leverage Traffic Tech’s existing customer base and broader logistics capabilities to identify and develop new Customs opportunities.

• Prospect, develop and close new U.S. Customs Brokerage customers.
• Deliver a minimum individual contribution of 10,000+ new customs entries annually.
• Build and maintain a strong pipeline of mid-market, enterprise and high volume U.S. importers.
• Identify and pursue Customs opportunities within Traffic Tech’s existing Global Freight Forwarding and OTR customer base.
• Develop relationships with key decision makers including import, logistics, supply chain, finance and procurement leadership.
• Sell Traffic Tech’s full range of US Customs Brokerage and related services.
• Identify opportunities for additional services including duty drawback, tariff management, compliance and other value added Customs solutions.
• Cross-sell complementary Traffic Tech services including Ocean, Air, Drayage and Domestic Transportation where appropriate.
• Work closely with Customs operations and leadership to develop competitive and operationally sound customer solutions.
• Lead customer presentations, RFQs, proposals and commercial negotiations.
• Maintain commercial discipline around pricing, margins, credit exposure and overall customer profitability.
• Maintain an active and measurable sales pipeline with accurate forecasting of expected entries, revenue and GP.
• Support the successful onboarding and implementation of new Customs customers.
• Develop long term customer relationships focused on retention, organic growth and increased share of wallet.
• Represent Traffic Tech at customer meetings, industry events and relevant trade organizations.

• 10,000+ new customs entries annually.
• Consistent acquisition of new U.S. importer accounts.
• Strong individual revenue and GP contribution.
• Development of a sustainable pipeline capable of supporting continued year-over-year personal growth.
• Increased Customs penetration within existing Traffic Tech accounts.
• Strong customer retention and organic growth within personally developed accounts.
• Maintain appropriate GP margins, pricing and credit quality.

• 10+ years of U.S. Customs Brokerage sales/business development experience.
• Proven track record of personally developing significant customs brokerage business.
• Demonstrated ability to generate high volume Customs entry opportunities.
• Strong knowledge of U.S. Customs processes, tariffs, duties and importer requirements.
• Experience selling duty drawback, compliance and other value-added Customs solutions considered an asset.
• Established network of U.S. importers and industry relationships.
• Strong prospecting, presentation, negotiation and closing capabilities.
• Commercially focused with a strong understanding of revenue, GP, pricing and account profitability.
• Self-motivated, entrepreneurial and comfortable operating with a high degree of independence.
• Ability to collaborate effectively with Customs operations, Global Freight Forwarding, OTR and other Traffic Tech business units.

• Robust industry with training and mentorship
• Full Benefit options, including Medical (Dental & Vision)
• Life/AD&D Insurance, Short-term Disability
• 401(k) matching
• Dynamic environment and ‘can-do’ culture

This is a full-time permanent position from Monday to Friday.