Relationship Manager

Relationship Manager View all jobs Relationship Manager Chicago, IL Relationship Managers Hybrid Full -time

Job Description - Relationship Manager
** Who We Are
** Renovo Financial is a dynamic and fast-growing private lender and mortgage servicer based in Chicago, dedicated to partnering with real estate investors who acquire and renovate single and multi-family residential properties. We take pride in delivering exceptional support to our clients, guiding them seamlessly from loan application to pay off with a commitment to unparalleled service. Our focus on reliability and a “win-win” approach has earned us an industry-leading repeat and referral rate, reflecting the strong relationships we build with our clients.
** Position Summary
** The Relationship Manager accelerates growth across a Managing Director’s client portfolio through proactive relationship management, disciplined sales execution, and scalable expansion strategies. Serving as the primary relationship lead for assigned clients, the role is accountable for driving repeat business, referrals, and production growth that contributes directly to the Managing Director’s booked volume.

At the AVP level, the Relationship Manager is responsible for executing the sales motion across assigned relationships, contributing to production and growth outcomes, and developing the judgment and consistency required to manage increasing responsibility within a defined portfolio.

Acting as an extension of the Managing Director, the Relationship Manager leads client conversations, manages inbound referrals, and partners closely to deepen relationships and expand revenue across the portfolio. The Relationship Manager’s primary focus remains on client relationships, business growth, wallet share expansion, and market presence, while engaging with the Production Partner to ensure disciplined, predictable, and high-quality execution. This is a revenue bearing sales role.

Performance is measured primarily on production, portfolio growth, repeat and referral business, and contribution to booked volume, in partnership with and under the umbrella of a Managing Director.
** How Success is Measured*
* • Contribution to booked production through repeat business, referrals, and portfolio expansion.
• Growth of assigned client relationships and wallet share within the Managing Director’s book.
• Effectiveness in converting inbound opportunities into closed transactions.
• Development of a repeatable approach to generating repeat and referral business.
• Quality of client outcomes and sustained loan performance.
** Responsibilities
* ** Business Development & Client Acquisition
* • Support growth of the existing book of business by taking inbound referrals, booking meetings, and either running artifact meetings or bringing in your Managing Director to win new clients.
• Carry defined production and growth expectations by driving existing book of business, including repeat business, referrals, and increased wallet share among under-utilized customers.
• Build meaningful circles of success and referral partner relationships, developing a durable local network that supports repeat business and customer growth.
• Start to build and run a repeatable 'cookbook' that drives repeat and referral business.
• Document each new customer’s story, business plan, and take a full loan application.
• Gain visibility in the real estate investor community through speaking engagements, round-table discussions, and attending or hosting/sponsoring local events.
• Support your Managing Director in winning new relationships.
* Relationship Building & Collaboration
* • Serve as the primary relationship lead for assigned clients, ensuring a high touch and differentiated experience and lead sales…