Client Representative

Department: Client Engagement, SLED Emerging Markets

Reports To: Vice President of Client Engagement

Location: Chicago,IL

Type: Full-time

The Client Representative is responsible for driving new business development while expanding existing client relationships across State, Local, Education, and Government (SLED) markets. This hybrid hunter/farmer role partners with executive leadership, solution engineering, recruiting, and delivery teams to identify opportunities, develop client-focused solutions, and grow Krasan's consulting, staffing, technology, and managed services business.

• Develop new business opportunities within assigned SLED markets through networking, referrals, conferences, and strategic outreach.
• Build and maintain trusted relationships with executive leaders, procurement officials, agency directors, and key stakeholders.
• Grow existing accounts through strategic account planning, cross-selling, upselling, and identifying new Statements of Work (SOWs).
• Partner with Solution Engineering, Recruiting, Delivery, and Executive Leadership to develop solutions that align with client objectives.
• Support proposal development, RFPs, RFIs, RFQs, SOWs, and other procurement activities.
• Maintain a healthy sales pipeline by tracking opportunities, forecasts, client initiatives, procurement cycles, and funding opportunities within CRM.
• Represent Krasan at industry events, conferences, and networking opportunities.
• Collaborate across teams to ensure exceptional client experience and long-term account success.

• 5+ years of business development, account management, or technology consulting sales experience within the public sector, preferably State government.
• Proven track record of developing executive relationships and driving new business growth.
• Experience navigating State government procurement processes and identifying opportunities within SLED organizations.
• Strong consultative selling, communication, and relationship-building skills.
• Demonstrated ability to meet or exceed revenue and business development goals.
• Bachelor's degree in Business, Marketing, Information Technology, or a related field, or an equivalent combination of education and relevant professional experience.

• Experience selling IT consulting, staffing, managed services, or digital transformation solutions.
• Knowledge of Midwest SLED markets and government procurement.
• Experience supporting RFPs, RFIs, RFQs, and Statement of Work (SOW) development.
• Experience using CRM platforms to manage pipelines and forecasts.

At Krasan Consulting Services, you'll join a growing consulting firm where entrepreneurial thinking, collaboration, and innovation are encouraged. You'll work alongside experienced leaders, help shape new markets, and make a meaningful impact for our clients while advancing your own career.

As part of our team, you'll enjoy:

• The opportunity to help expand Krasan's presence across new markets.
• Direct exposure to executive leadership and meaningful influence on company growth.
• A collaborative, client-focused culture that encourages initiative and innovation.
• The opportunity to build lasting relationships with public-sector leaders.
• A culture built on our core values of Authenticity, Accountability, Collaboration, Excellence, and Continuous Growth—guiding how we work together, serve our clients, and support each other's success.
• Competitive compensation and opportunities for professional growth and career advancement.