Account Executive, Mid Market

Description

Sprout Social is looking to hire an Account Executive, Mid Market to join the Sales & Customer Experience team.

At Sprout Social, our Sales and Customer Experience team is the driving force behind how today’s most innovative brands use Sprout to power the future of customer connection. We sell and support the leading social intelligence platform for businesses, helping organizations unlock the full value of social data to drive strategic decisions. Through powerful social intelligence and trusted partnership, we enable teams to build authentic relationships and drive meaningful business impact.

In this role, you will collaborate with the brightest minds in the industry to support global giants like Salesforce, Airbnb, and Equifax. Just as importantly, we believe in the power of our people. You’ll find a culture that honors your ambition, encourages you to explore new horizons, and provides the framework for you to build a career that matters. If you’re ready to champion innovation and accelerate your impact, this is where you can do your best work.

• Generate new business within our Mid Market segment and serve as your customers’ product specialist
• Conduct outreach to independently prospected leads as well as those generated by a Business Development Representative

Sprout Social is looking for a highly driven, collaborative, and tech-savvy Account Executive with strong business acumen to join our Sales team. Ideally, you will be equally driven by a customer‑centric mentality as well as a desire to close new business.

• 2+ years of closing experience in B2B sales (SaaS experience preferred)
• Track record of overachieving against defined metrics
• Ability to work from Sprout’s Chicago office at least three days per week (Tuesday, Wednesday, and Thursday) with the possibility of additional in‑office days depending on business needs

• Social media and/or marketing automation experience a plus
• Exceptional organizational, presentation, and communication skills (phone, email and demonstrations/webinars)
• Experience working with  or other CRM platform

Within 1 month, you’ll plant your roots, including:

• Completing Sprout Social’s new hire training & onboarding program alongside other new Sprout team members. You’ll gain a broader understanding of our products and how your role fits into the organization.
• Partnering with the Manager of Corporate Sales to define key success metrics for your role and how you will be measured against them.
• Acclimating yourself with the day‑to‑day responsibilities of the Mid Market Account Executive team by shadowing team members and listening to recorded customer calls and demos.
• Learning Sprout’s go‑to‑market messaging and key differentiators, as well as developing and personalizing segment‑specific value propositions.
• Learning Sprout’s existing customer sales process by shadowing your peers and working closely with our Sales Enablement Specialists.
• Completing a demo and written certification to ensure comprehension.

Within 3 months, you’ll start hitting your stride by:

• Becoming fully ramped in your role as a Mid Market Account Executive.
• Managing a strong pipeline of qualified leads and beginning the process of self generating pipeline with key accounts and strategic stakeholders.
• Meeting and exceeding monthly activity, pipeline and new business metrics
• Conducting active research leveraging all available tools and data sources to understand your customers’ brand, culture, KPIs, partners, and success metrics so you can add value throughout your interactions and become a trusted advisor.

With…