Commercial Sales Development Specialist

Company Description

ESSITY PROFESSIONAL HYGIENE NORTH AMERICA LLC is a hygiene and health company with its North American professional division based in Philadelphia, Pennsylvania. The organization focuses on providing professional hygiene solutions and services to commercial customers across diverse industries. As part of a global group, ESSITY offers opportunities to work with established brands, innovative products, and sustainability-focused initiatives. Team members collaborate across functions and regions to support customers with reliable, high-quality hygiene solutions that improve well-being and business performance.

The Commercial Sales Development Specialist is a full-time remote role focused on driving growth within ESSITY’s professional hygiene portfolio. In this position, the specialist identifies and qualifies new commercial leads, nurtures prospects through outbound and inbound activities, and supports the sales pipeline by scheduling and preparing sales appointments or demos for the broader sales team. Day-to-day tasks include researching target accounts, conducting outreach via phone, email, and digital channels, and maintaining accurate records in CRM systems.

The role also involves collaborating with sales and marketing colleagues to refine lead generation strategies, respond to customer inquiries, and ensure a positive pre-sales experience. The specialist is expected to meet activity and conversion targets while representing ESSITY’s values and delivering professional, customer-focused communication.

• Candidates should possess strong Lead Generation and Sales skills to identify opportunities, qualify prospects, and support revenue growth.
• Candidates should possess effective Communication and Customer Service skills to engage professionally with prospects, handle inquiries, and build lasting relationships.
• Candidates should possess Sales Management-related skills, including pipeline management and coordination with account managers or field sales teams.
• Experience with CRM tools, basic data analysis, and reporting to track activities and outcomes is beneficial.
• Strong organizational skills, attention to detail, and the ability to work independently in a remote environment are required.
• Prior experience in B2B sales development, inside sales, or commercial account support is preferred.
• High school diploma required; a bachelor’s degree in Business, Marketing, or a related field is an asset.