Solutions Engineer - GVSE Mid-Market

Application Window

The application window is expected to close on: 09/29/2026 This role is open to US candidates and no relocation will be provided. Ideal candidate will be located in Chicago, Illinois, however, would consider remote candidates able to support the Central US.

The Global Virtual Sales organization is one of Cisco’s fastest growing sales teams and is the talent engine for Cisco Sales with diverse and motivated teams that consistently deliver profitable growth. The team serves the customer life cycle through a series of selling motions to drive higher value and an efficient experience from Cisco solutions. This dynamic and international team brings determination to the sales floor every day, connecting Cisco customers with solutions that can transform their businesses and change the world.

A platform for success is provided, including coaching, training and on-the-job learning that strongly supports career advancement. An innovative, flexible and award-winning working environment is offered, using the latest Cisco technology to enable and empower performance to the very best of abilities. The teams promptly adapt to respond to market changes, and all members are highly encouraged to give back to local communities.

This role offers a career where challenge and appreciation go hand in hand, surrounded by a dynamic team that values creativity, ambition, and genuine connections. In this collaborative environment, colleagues become friends, managers provide dedicated coaching, and innovative thinking builds every success. As a Solutions Engineer – Mid-Market, this role functions as a technical sales professional, owning the Cisco brand with customers and partners.

The role provides technical solutions to address customer and partner business needs, collaborating with the iAE, Mid-Market and aligned Architecture iAEs on the customer plan, jointly ensuring customer success. The Solutions Engineer serves as an authority or trusted technical advisor by the account team and customer/partner.

Demonstrating solid understanding of Cisco's portfolio, including any specialized/architecture perspective. Increasing penetration via cross/up-selling and displacing competition. Leading the technical relationship with customer(s)/partner(s). Leading engagements with IT & decision makers at customer/partner and LOB interaction. Possessing knowledge of the customer environment and market, including competitor plays. Serving as a primary technical sales influencer. Translating needs into technical requirements. Spending most selling time landing opportunities and expanding within an account.

Involvement in territory strategic planning. Providing active feedback to relevant sales teams on strategic customer needs and market opportunities, and competitive market tactics. Taking the lead on moving deals across the technical sales process. Designing and communicating relevant solutions based on technical and business requirements identified by the customer or partner. Managing a virtual support team of sales resources (i.e., Click to Expert).

Leveraging relevant tools and resources to support a deal. Accountable for getting the technical closure. Increasing revenue – closed opportunities converted to closed deals. Displacing competitors/increasing market share. Increasing net new customers on a quarterly basis.

3+ years’ B2B selling experience in a similar or adjacent industry. History of career progression and desire for professional development. Collaboration and teamwork skills with the team on the territory. Relationship management skills to build trust and drive results with partners and customers. Bachelor’s degree or equivalent in…