Catering Sales Manager McCormick Place Convention Center

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents.

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents.

Oak View Group, located at McCormick Place Convention Center, has an immediate opening for a Catering Sales Manager. The Catering Sales Manager has a primary duty of making sales and obtaining orders or contracts for the venue. This position is responsible for generating, managing, and coordinating outside catering sales. The Catering Sales Manager will independently manage and oversee all aspects of full group operations from reservation through contract negotiation and finalization to group reception and event catering.

The Catering Sales Manager maintains a consistently positive and professional relationship with internal and external clients. The Catering Sales Manager will handle sales and customer service issues, including providing outstanding customer service and researching, resolving, and clarifying questions. The role will also provide knowledgeable and appropriate suggestions regarding menu selections. The Catering Sales Manager will facilitate the flow of information internally, as well as communicate with all guests and vendors.

This role pays an annual salary of $70,000 - $75,000

Benefits for Full-Time roles:
Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays)

This position will remain open until December 11, 2026.

McCormick Place Convention Center, located in downtown Chicago, is the largest and most flexible convention center in North America. With over 2.6 million square feet of exhibition space, the campus proudly hosts some of the world’s largest and most prestigious conventions, meetings, and trade shows, welcoming approximately 3 million visitors to Chicago every year.

• Generate revenue and provide excellent service to internal and external guests
• Coordinate groups and events throughout the Convention Center
• Ensure catering needs of the guests are met
• Develop and maintain communication lines with Event, Operations, Food and Beverage, and Finance Departments
• Keep all event details current
• Generate catering contracts and establish payment arrangements in compliance with finance department guidelines
• Obtain client signatures on sales and orders and contracts
• Ensure clarity in communication on all the intricate requirements of events and the clients’ needs
• Finalize and distribute all sales orders to operations staff at least two (2) weeks prior to event
• Provide detailed event analysis to support, maintain, and/or improve company goals and guest satisfaction
• For repeat clients, review past events to keep appraised of clients’ expectations
• Provide on-time service to guarantee client satisfaction
• Follow up promptly with customers from first contact till the end of the event
• Continuously interact with…