Director of Group Sales

Trump International Hotel & Tower Chicago

Chicago, IL | Full-Time | Salaried

Salary Range: $100,000–$125,000 Annually

Trump International Hotel & Tower Chicago is seeking an experienced and results-driven Director of Group Sales to lead the hotel's group sales strategy, development, and execution while cultivating relationships with high-end corporate, association, incentive, and leisure clientele.

This leadership role is responsible for driving group revenue, developing new business opportunities, managing key accounts, supporting sales forecasting and budgeting, and ensuring a seamless transition from sales to operations. The ideal candidate is a strategic hospitality sales leader with extensive group sales experience, strong analytical and communication skills, and a passion for delivering exceptional luxury guest experiences.

• Lead and oversee the property's group sales efforts in alignment with the hotel's business plan, revenue goals, and budget guidelines.
• Develop and execute strategic group sales initiatives focused on driving revenue, growing market share, and strengthening the hotel's position within the luxury market.
• Prospect, qualify, solicit, and cultivate new group business through telemarketing, outside sales calls, presentations, trade shows, networking, and relationship development.
• Develop and maintain long-term relationships with corporate, association, incentive, leisure, and other high-value accounts.
• Solicit, book, and develop local group business while proactively targeting current and prospective high-value accounts.
• Lead sales efforts for groups requiring guest room blocks and coordinate strategies to maximize group room and banquet revenue opportunities.
• Direct and support group sales team members by establishing goals, monitoring performance, providing coaching, and identifying opportunities for professional development.
• Develop target account lists and action plans for solicitation, lead generation, and business development.
• Work closely with the Director of Sales & Marketing to establish and execute the hotel's overall sales strategy.
• Collaborate with corporate and off‑property sales channels, including other Trump Hotels, to maximize business opportunities.
• Assist with sales forecasting, guest room rate development, sales reporting, revenue projections, and departmental budgeting.
• Develop and manage group sales revenue and operating budgets while monitoring key performance indicators and financial performance.
• Prepare and present proposals, contracts, presentations, and other sales materials to prospective and existing clients.
• Meet with clients on property and during outside sales calls to understand their needs and develop customized solutions that exceed expectations.
• Attend major industry trade shows, conferences, and networking events to develop relationships and secure new business.
• Maintain strong relationships with convention and visitors bureaus, tourism authorities, industry partners, and local community organizations.
• Ensure the seamless turnover of booked business from Sales to Operations and maintain consistent communication throughout the planning and execution process.
• Coordinate on‑property sales resources to monitor the successful execution and sustainment of group sales strategies.
• Partner closely with hotel operations, catering, culinary, and other departments to ensure exceptional service throughout the client experience.
• Monitor and assist with the resolution of guest and client concerns arising from the sales process, ensuring appropriate communication with hotel leadership and stakeholders.
• Execute and support group sales promotions, initiatives, and marketing strategies.
• Maximize revenue opportunities through…