Director of Sales - U.S Customs Brokerage

My client is an established international logistics organization looking to appoint an experienced Director of Sales - U.S. Customs Brokerage to its Chicago operation. This is a senior commercial position for someone with a substantial background in U.S. customs brokerage who can combine new business development with deep industry knowledge and an established network of importer relationships.

The successful individual will take a leading role in expanding my client's customs brokerage business across the United States, targeting mid-market and enterprise importers while also identifying opportunities across the wider international and domestic logistics portfolio.

This is very much a revenue-generating leadership position. My client is looking for someone who can personally win significant customs business while helping drive the longer-term growth of the division.

You'll be responsible for developing new importer relationships and expanding the company's U.S. customs brokerage portfolio.

The focus will be on identifying businesses with significant import volumes, engaging senior supply chain and trade decision-makers, and developing solutions around customs clearance, compliance and related services.

You'll have the backing of an established international logistics platform, giving you the ability to offer customers a broader solution beyond customs brokerage alone.

For the right person, this represents an opportunity to take ownership of a significant growth area within the organization and have a genuine influence over its commercial direction.

• Develop and execute new-business strategy for U.S. customs brokerage services

• Prospect and win new mid-market and enterprise importer accounts

• Leverage your existing importer network to create new commercial opportunities

• Target business capable of generating significant customs entry volumes

• Build relationships with senior stakeholders across trade compliance, supply chain, logistics, procurement and transportation

• Develop opportunities expected to generate 10,000+ new customs entries annually

• Present customs brokerage and trade solutions tailored to individual customer requirements

• Identify opportunities involving customs compliance, duty optimization, drawback and related services

• Negotiate commercial agreements and develop profitable long-term customer relationships

• Maintain a strong pipeline of qualified customs brokerage opportunities

• Work closely with operational and compliance teams to ensure successful implementation of new accounts

• Monitor customer performance and identify opportunities for continued account growth

• Cross-sell additional logistics services where appropriate

• Introduce customers to solutions across ocean freight, air freight, drayage and domestic transportation

• Maintain visibility of sales activity, pipeline and account development through CRM systems

• Represent the business professionally with customers, prospects and industry contacts

This is a specialist senior appointment, so my client is particularly interested in candidates who already have an established presence within the U.S. customs brokerage market.

• 6+ years of experience within U.S. customs brokerage sales and/or business development

• A proven track record of winning significant new customs brokerage accounts

• An established network of U.S. importer relationships

• Demonstrable experience generating substantial customs entry volumes

• Strong knowledge of the U.S. import and customs environment

• Understanding of customs brokerage, trade compliance and related services

• Experience developing mid-market and enterprise-level customers

• Strong commercial and negotiation capabilities

• Confidence engaging senior and…