Head of Growth, Retail

The real world is the next frontier, and at Metropolis, we are creating the artificial intelligence to make it responsive. We are pioneering the Recognition Economy — a future where mundane repetition disappears and being known unlocks access, comfort and belonging everywhere you go. From transforming parking into a seamless drive-in, drive-out experience for millions of Members to expanding our intelligence layer across retail and hospitality, we are building a world that feels instinctive and magical.

The future isn’t coming; it’s here, and we need builders, innovators and problem solvers to help us create it.

Metropolis is seeking a Head of Growth, Retail to serve as a critical leadership position responsible for developing and executing the growth and commercial strategy for the retail segment. This leader will shape the long-term vision and roadmap for profitable growth in Metropolis’s retail sector, bringing together data-driven insights, commercial strategy, and ecosystem partnerships while owning the retail segment growth number.

You will drive the commercial and strategic expansion of our retail exposure, scaling innovative offerings, leading B2B marketing initiatives, forging key partnerships, and leading business development to achieve market leadership and hit yearly growth targets.

• Lead strategy and execution to grow our retail vertical and location base across all regions by partnering with sales and operations teams to close business
• Open and win deals in key national accounts within the retail vertical while co-selling alongside regional sellers on high-priority accounts
• Ensure vertically-oriented value proposition is strong and establish vertical-standard commercial structures and deal terms
• Scale the Metropolis Recognition Platform by creating opportunities for our newest technology to thrive within the retail vertical
• Build a strong partnership with product leaders to translate customer input into product-market fit and drive actual impact from our products
• Collaborate cross-functionally across product, marketing, sales, and operations to develop vertical solutions and set high accountability standards
• Scale retail B2B marketing initiatives, trade-press coverage, and vertical conference presence at major conventions and communities to serve as the leading voice of the vertical
• Develop strategic partnerships with key consultants, advisors, vertical-specific channel partners, and influencing bodies to build a strong network
• Co-lead the unified product and service roadmap for full vertical offerings, incorporating validation strategies, way finding solutions, and biometric integrations
• Partner with the data team to establish growth reporting frameworks and dashboards, while driving thought leadership in industry forums to fuel top-of-funnel pipeline

• 15+ years in the retail industry segment with proven commercial growth leadership
• Strong background in strategy, business development, partnerships, P&L management, and a track record of winning key national accounts
• Extensive contacts, respected relationships, and an established network of vertical-specific partners across the retail industry
• Skilled in financial modeling, structuring vertical-standard commercial deal terms, data-driven decision-making, and market analysis
• Demonstrated ability to manage cross-functional teams, partner closely with product leaders to align customer input to product-market fit, and drive organizational alignment
• Excellent presentation and stakeholder management skills
• Experience leveraging AI platforms and data-driven tools to accelerate commercial growth, optimize pipeline performance, and scale vertical sales strategies

• MBA…