Retail Assistant Visual Merchandising

For nearly four decades, Holly Hunt has been the defining voice in modern luxury interiors. We offer exquisite furnishings, an unparalleled showroom experience, and unwavering service to the residential and commercial design trade. During that time, we've stayed true to our passions, values, and deep beliefs-that well-designed spaces enrich one's life experience, that quality of materials and craftsmanship can never be compromised, and that supporting our clients with the tools and resources to create beautiful environments is the ultimate reward.

Our purpose is design for the good of humankind. Being a part of Miller Knoll means being a part of something larger than your work team, or even your brand. The Sales Assistant plays a vital role in the daily operations of the Holly Hunt showroom, providing administrative, operational, and client-facing support to Sales Associates. Serving as a central point of coordination between clients, the Corporate Office, outside sales partners, and vendor partners, this position supports the full lifecycle of client orders-from initial inquiry through fulfillment.

The ideal candidate is highly organized, detail-oriented, and proactive, with the ability to manage multiple priorities while delivering a polished and service-driven client experience consistent with a luxury brand.
Client & Sales Support
Serve as a first point of contact for inbound client inquiries, professionally handling and routing calls to the appropriate Sales Associate
Greet and acknowledge all clients entering the showroom, ensuring a welcoming and professional experience
Assist clients in the showroom and via phone or email, as needed
Support Sales Associates with quote preparation, order entry, and ongoing order management
Order Management & Processing
Review all orders to ensure accuracy, completeness, and compliance with internal policies prior to submission
Process client payments, including deposits and credit card transactions, and release orders in accordance with company procedures
Manage post-order updates, including ship-to changes and expedited or revised freight requests
Coordinate freight logistics by confirming shipping details, freight charges, and delivery requirements
Run and maintain weekly order status reports, proactively managing open orders and communicating estimated completion dates (ECDs) and requested delivery dates (RDDs) to clients and sales staff
Expedite priority and time-sensitive orders in partnership with the Client First team
Monitor and follow up on balance-due notices to ensure timely payment collection
Showroom Operations & Team Support
Contribute to overall showroom coverage, including breaks and peak business periods
Pull product samples, tear sheets, and conduct fabric searches to support sales and client requests
Assist with showroom initiatives such as mailers, e-blasts, and other client communications
Bachelor's degree or equivalent experience required
~1-2 years of experience in a retail, showroom, design, or client service environment; luxury brand experience preferred
~ Proficiency in Microsoft Office (Outlook, Word, Excel)
~ Holly Hunt is comprised of people of all abilities, gender identities and expressions, ages, ethnicities, sexual orientations, veterans from every branch of military service, and more. We're committed to equal opportunity employment, including veterans and people with disabilities.  You may also be eligible to receive a geographic premium, annual discretionary incentive and equity awards which are subject to the rules governing these programs.

The company offers a full spectrum of benefits including Medical, Prescription Drug, Dental, Vision, Health Savings Account, Dependent Day Care Savings…