Quality Manager - Transplant Lab

Quality Manager - Transplant Lab, Full-Time, Days

Join to apply for the Quality Manager - Transplant Lab, Full-Time, Days role at Northwestern Memorial Hospital

The salary range for this position is $51.50 - $74.68 (Hourly Rate). Placement within the salary range is dependent on several factors such as relevant work experience and internal equity – and, for positions represented by a labor union, placement is guided by the rules outlined in the collective bargaining agreement.

We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well‑being while providing protection for unexpected life events. Please visit our Benefits section located .org/benefits to learn more.

Northwestern Medicine is powered by a community of colleagues who are purpose‑driven and committed to our mission to deliver world‑class care. Here, you’ll work alongside some of the best clinical talent in the nation leading the way in medical innovation and breakthrough research with Northwestern University Feinberg School of Medicine.

We recognize where you’ve been, and we support where you’re headed. We celebrate diverse perspectives and experiences, which fuel our commitment to equity and culture of service.

Grow your career with comprehensive training and development opportunities, mentorship programs, educational support and student loan repayment.

Create the life you envision for yourself with flexible work options, a Reimbursable Well‑Being Fund and a Total Rewards package that supports your physical, mental, emotional, and financial well‑being.

Make a difference through volunteer opportunities we offer in local communities and drive inclusive change through our workforce‑led resource groups.

From discovery to delivery, come help us shape the future of medicine.

• $10,000 Tuition Reimbursement per year ($5,700 part‑time)
• $10,000 Student Loan Repayment ($5,000 part‑time)
• $1,000 Professional Development per year ($500 part‑time)
• $250 Well‑Being Fund per year ($125 for part‑time)
• Matching 401(k)
• Excellent medical, dental and vision coverage
• Life insurance
• Annual Employee Salary Increase and Incentive Bonus
• Paid time off and Holiday pay

The Quality Manager reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.

The Quality Manager works with the Cell Therapy Laboratory Director and the Laboratory Manager to assure regulatory compliance of department activities. This role provides consultation to other internal and contracted external hospital departments and committees regarding regulatory requirements in the Cell Therapy Laboratory.

The Quality Manager will have experience in evaluating, implementing and maintaining quality processes. This individual must have excellent written and oral communication skills and proven ability to work independently with minimal supervision. The ideal candidate must be detail oriented and able to successfully interface directly with cross‑functional teams. Individual must have the ability to develop, review and maintain metrics and perform quality audits.

The position requires proficiency with MS office applications as well as internet/intranet use. The variable nature of the work performed requires demonstrated problem‑solving capabilities. The individual must possess high moral and ethical standards.

• Develops and maintains a Quality Management System (QMS) relative to the technical evaluation and improvement of services in relation to physician and patient care requirements.
• Documents all significant activities and recommends corrective action and improvements, as necessary.
• Facilitates compliance with all federal, state, local, JCAHO, FACT, ISO, NMDP, NCCLS, multi-disciplinary, hospital regulations, policies and procedures. Reports significant events to JCAHO, FDA and NM management and Medical Directors as required.
• Develops and maintains a current QMS Plan and current Standard Operating Procedures (SOPs),…