Security Systems Manager

Overview

WHO We Are: Self-Help started in 1980 with a focus on economic inequality, especially in communities that have faced systemic barriers in building wealth. At the core of what Self-Help does is a drive to create and protect ownership and economic opportunity. We are committed to economic justice, ensuring that all communities have the basic infrastructure they need to thrive, from high‑quality schools to grocery stores selling fresh foods that support opportunity at a neighborhood level regardless of demographics, income, or wealth.

Since our founding, we’ve pursued greater economic justice through fair and affordable loans and by partnering to advocate for policy changes.

Job Description

WHO We Are
:
Self-Help started in 1980 with a focus on economic inequality, especially in communities that have faced systemic barriers in building wealth. We’re committed to economic justice and to ensuring communities have the infrastructure to thrive. Since our founding, we’ve pursued greater economic justice through fair and affordable loans and by working with partners to advocate for change in unjust policies.

The Security Systems Manager will ensure the safety and integrity of our branches and operations centers. This role protects our members, employees, and assets while upholding our values of service and stewardship.

• Develop, implement, and maintain physical and electronic security strategies and standards across all branches and operations centers.
• Conduct ongoing security risk assessments, site evaluations, and vulnerability analyses.
• Design electronic security systems for new locations and improvements for existing sites.
• Stay current with industry trends, best practices, and regulatory requirements to recommend enhancements to protocols, technology, and equipment.
• Develop and maintain the organization’s physical security policies, procedures, and documentation.
• Oversee business continuity and emergency preparedness planning related to physical threats.
• Oversee access control, video surveillance, intrusion detection, and alarm systems to ensure proper operation and compliance.
• Manage system upgrades, maintenance schedules, and lifecycle planning for all physical security technologies.
• Partner with IT teams to ensure security systems integrate with network infrastructure and cybersecurity controls.
• Lead or support security-related facility projects, including installations, expansions, or system replacements.
• Coordinate incident response efforts related to physical threats, breaches, vandalism, accidents, suspicious activity, and emergencies.
• Conduct and document investigations, providing findings and recommendations to leadership.
• Prepare and present reports to senior leadership, auditors, regulators, and law enforcement as needed.
• Ensure compliance with industry standards, internal policies, and regulatory requirements impacting physical and electronic security.
• Maintain incident logs, audit findings, and mitigation plans for ongoing compliance.
• Manage relationships with third-party security vendors, integrators, and contractors; evaluate performance and negotiate agreements.
• Serve as a subject matter expert to leadership, HR, training teams, fraud prevention, information security, compliance, and branch staff.
• Develop and deliver training for employees on security protocols, emergency procedures, workplace safety, and incident reporting.
• Partner with local law enforcement and public safety agencies to strengthen onsite security and emergency readiness.
• Participate in cross-functional initiatives to ensure a cohesive and holistic security posture across the organization.
• Act as a change agent to drive Self-Help’s economic inclusion initiatives by integrating supplier diversity and the use of businesses owned by women and people of color in third party contracting and vendor management for relevant products and services.
• Readiness to learn the financial-equipment landscape (ATM security, servicing safety, cash-vendor coordination, and environmental controls) to enhance collaboration with operational teams.
• Perform other duties as may be deemed necessary.

• Bachelor’s…