Senior Asset Protection Investigator

Senior Asset Protection Investigator – Pharma Cann LLC, Chicago, IL, United States

Pharma Cann, Inc. owns and operates best‑in‑class production facilities and retail dispensaries for cannabis‑based products. We currently operate in the States of Illinois, New York, Massachusetts, Ohio, Pennsylvania, Maryland, Colorado and Michigan as a medical and/or adult use cannabis provider to patients and customers. We are looking for energetic, results‑driven individuals to join our rapidly growing team and industry.

The Senior Asset Protection Investigator will be responsible for protecting the profitability of the company through detection, identification, investigation, and reduction of shrink and compliance exposures, throughout the entire vertical structure of Pharma Cann. They will also be responsible for ensuring all of the company’s properties are safe and secure, by assisting the Regional Asset Protection Manager with implementation and administration of policies and programs which include establishing and maintaining operational procedures, training requirements, internal controls, and the monitoring/reporting of processes in order to comply with all applicable local, state and federal laws, rules and regulations.

Salary: up to $65,000.

• Monitoring & reviewing of electronic surveillance (Access Control & CCTV) as well as security alarm systems (Intrusion/Fire).
• Providing direction to security associates when they assist with ongoing investigations.
• Inspect company properties for Security & Asset Protection concerns and assist with correcting and further securing.
• Develop partnerships & collaborate with 3rd party Contract Security Services, Federal, State and Local Law Enforcement agencies, improving prosecution, restitution opportunities, and ensuring protection of company assets/employees.
• Assist in coordination of physical security programs (alarms, CCTV, access control).
• Support operations of the SOC when needed, ensuring necessary coverage is in place and filling in when staffing shortages occur.
• Assist with development of training for Emergency Preparedness and Response.
• Support all functional areas of the business during critical emergencies.
• Assist with facilitating the objectives of the Security team, providing answers to questions and the tools and resources needed to perform their tasks.
• Perform Asset Protection related audits with a focus on access control, camera systems and alarm systems; investigate inventory compliance and accuracy at Dispensaries and Cultivation facilities.
• Observe and inspect the receipt and delivery of product at Dispensaries and Cultivation sites.
• Stay current with all laws, rules, and regulations pertaining to Asset Protection and Security.
• Program intrusion detection systems and ensure accuracy.
• Assist with development of new SOPs and programs for various departments within the company.
• Utilize available data & incident reporting tools to identify trends, hotspots, and opportunities for further investigation.
• Conduct internal investigations and interviews relevant to inventory/cash variances, theft, fraud, dishonest/unethical behavior, damage to business/property, operational opportunities and policy violations that adversely affect sales, compliance, loss, or brand integrity.
• Conduct investigative interviews in-person or via telephone, Zoom, Teams, or similar platforms.
• Maintain thorough and accurate documentation of investigative findings for presentation to Human Resources, Operations Executives, Legal, and/or Law Enforcement.
• Assist with development of exception reporting to identify potential fraud and vulnerabilities within the company’s e‑commerce format.
• Investigate fraud relating to online orders, loyalty programs and identity theft.
• Assist with development and rollout of a shrink program for the company.
• Investigate operational opportunities that may be causing shrink.
• Assist with identifying and responding to scam/social engineering attempts.
• Partner with IT on developing new ways to protect against scam/social engineering attempts.
• Partner with on‑site leadership and Human Resources to identify/resolve rule infractions or…