Public Safety Officer

Job Description

Be a part of a world‑class academic healthcare system, UChicago Medicine, as a Public Safety Officer at our Hyde Park Location. This position is a 100% onsite opportunity. You will need to be based in the greater Chicagoland area.

Under the general supervision of the Public Safety Supervisor, the Public Safety Officer will work to maintain a secure and safe environment for faculty, staff, patients, visitors, and property. Duties will include communication functions of the Public Safety Department, rotation and receipt of all emergency and non‑emergency incoming calls to the dispatch center, soliciting descriptive information to determine the nature and urgency of the request and the location and scope of the incident.

• Serve as a mentor and provide support to Public Safety Coordinators
• Supervise shift operations
• Conduct foot patrols in assigned areas, double tap required tour access points and report identified safety and security related risk/issues
• Conduct mobile patrols on grounds and parking garages as assigned
• Verify areas are properly locked and secured when performing patrols
• Provide immediate response to unplanned life safety or security related emergencies and drills/exercises
• Request emergency services and/or UCPD assistance when necessary
• Manage two‑way communications and resources during daily operations and emergency response
• Provide security escort services when requested
• Provide immediate response to difficult and/or abusive patients and visitors when requested by staff. Assist clinical staff in restraining patients when necessary
• Provide security in high risk areas
• Perform dispatch communications function and monitor CCTV
• Maintain accurate records of request for service and other departmental activities
• Assign Incident Report numbers and complete accurate and detailed reports for security related incidents
• Assist with investigations of criminal and/or suspicious occurrences in the medical center
• Communicates necessary information to other shifts, department administration, leadership and UPCD in a timely manner
• Direct and coordinate response to service calls and alarms
• Attend court or other legal proceedings to provide details of specific incidents as required
• Perform other duties assigned

• High school diploma or GED
• Valid Driver's License
• Completion of the following Training/Certifications provided by UCM within the first 180 days of employment:
  • Crisis Prevention Institute (CPI) Verbal Intervention Training/Certification
  • International Association of Health Safety and Security (IAHSS) Advanced Certification
  • CPR/AED Certification
  • Defensive Tactics
  • Handcuffing Certification
  • Use of Restraints

• Associate Degree in Criminal Justice or equivalent field preferred.
• At least one year in health care

• Job Type/FTE:
  Full-time (1.0) 8-hour shifts
• Shift: Nights
• Unit/Department:
  Security Department
• CBA Code:
  Non-Union