Campus Security Assistant Manager

About the Department

The mission of the Department of Protection Service is to protect our staff, patrons, facility, and art. We operate a preventative security program, using a vast array of overt and covert tools, techniques, training, and technology. Collaboration with museum staff and external partners is the cornerstone of the department’s security mission.

Provide security leadership at residence halls, academic buildings, and events. Develop and maintain a welcoming and safe environment for students, faculty, and staff. Conduct patrols in‑person and virtually, respond to incidents, and assist community members in the residence halls and other assigned areas on campus. Work closely with Residence Life, Student Affairs, Facilities, and other campus departments. This position works evenings, weekends, and holidays.

• Patrol an assigned residence hall by making rounds on every floor.
• Perform health and safety inspections at residence halls.
• Assist student or professional staff when needed.
• Participate in regular fire drills and safety training sessions.
• Lead building evacuations at residence halls.
• Provide focused security coverage for residence hall events.
• Stay informed about residence hall policies and procedures.
• Advise residence hall students on procedures with the Chicago Police Department.
• Familiarity with first aid kits and knowing how to use an Automated External Defibrillator (AED).
• Help facilitate educational programs related to residential safety.

• Protect all personnel and physical assets at SAIC.
• Utilize security cameras, alarms, communications, and DAX when necessary.
• Prevent misappropriation of SAIC property.
• Know all campus security policies and procedures.
• Familiarity with emergency procedures and equipment.
• Cooperate with outside law enforcement agencies.

• Serve as a shift manager in the absence of the Security Manager.
• Act as the supervisor during protection or event details.
• Create incident reports.
• Provide immediate medical assistance when needed.
• Assist with the initiation of investigations.
• Inspect and test duress buttons.
• Assist the security systems integrator with special projects related to security functions.
• Perform other duties as assigned.
• Maintain current First Aid, CPR, and AED certifications.

• Must have at least 1–3 years security experience; preferably in a campus environment.
• Must possess superior customer service skills.
• Proficiency with two‑way radios, backup chargers, or PA systems to receive and relay instructions.
• Ability to manage challenging visitors, employees, and situations.
• Proven ability to think and make appropriate decisions/judgments on their own.
• Ability to respond appropriately to emergencies, stressful, and impromptu situations.
• Must have strong verbal, written, and interpersonal skills.
• Excellent public relations and diplomatic skills required.
• Must be computer literate and knowledgeable in Microsoft Office applications/programs.
• Good organizational skills and ability to prioritize work.
• Ability to address and resolve conflicts.

• Must be physically able to respond to alarms and/or emergencies.
• Must be physically able to stand, walk, and sit over two‑thirds of a shift.
• Must be able to climb straight ladders and steeper stairs up to one‑third of the time during a shift.
• Ability to perform prolonged standing, walking on ramps, climbing, and walking through narrow passageways.
• Must be able to bend to reach controls, to lock/unlock doors, and look under desks.
• Must be able to squat and/or kneel to unlock doors and assist patrons and/or employees in an emergency.
• Must be able to lift and/or carry up to 75 pounds as needed on night shift and up to 50 pounds during the day shift.
• Must be able to exert 50–100 lbs. of force occasionally, 25–50 lbs. frequently, or up to 10–20 lbs. constantly.
• Exposure to all climatic conditions when walking between campus buildings.
• Seeing, hearing, speaking, and writing clearly to communicate with employees and clients.
• Observe and report incidents.
• Direct and delegate others.

The Art Institute of Chicago is an Equal Opportunity Employer that recruits, hires and promotes qualified individuals compliant with federal and state laws. If reasonable accommodation is needed to participate in the job application or interview process, please contact the Department of Human Resources at . This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.