Security Officer

General Summary

The security officer performs activities necessary to the provision of a safe and secure environment for employees, physicians, patients and visitors of the hospital.

These duties are to be performed in a highly confidential manner, in accordance with the mission, values and behaviors of Insight Hospital and Medical Center. Employees are further expected to provide a high quality of care, service, and kindness toward all patients, staff, physicians, volunteers and guests.

• Provides a safe and secure environment for employees, physicians, patients, visitors, equipment, systems and facilities in accordance with established departmental policies and procedures.
• Proactively patrols assigned areas (internally and externally) in an effort to identify suspicious persons or activity and initiating corrective action as appropriate.
• Observes employees for identification badges and counsels as needed.
• Provides escorts to employees, physicians, patients, and visitors; transporting them in wheelchairs, if necessary.
• Provides assistance to other security personnel and hospital employees as necessary to ensure adequate monitoring and follow-up of unusual occurrences.
• Provides assistance, direction, and guidance in resolving problems or complaints, informing supervisor of reportable situations and actions taken.
• Completes all paperwork accurately and as required (Daily Activity Log, Incident Reports, Vehicle Inspection Reports, etc.)
• Demonstrates discretion in handling confidential information; maintains confidentiality of all employee, patient, visitor, physician, hospital and security related information
• Responds to calls from nursing and other hospital departments in a timely manner to assist in the management of disorderly patients and/or visitors
• Immediately reports all safety hazards, malfunctioning equipment and other potential problems to supervisor
• Provides emergency access to various areas of the hospital when required and/or approved by a supervisor
• Enforces parking restrictions by issuing parking violation notices to employees who violate them
• Releases deceased patients (per policy) as needed
• Responds to Emergency Codes (Blue, Red, Gray, Back, Orange and Pink) and properly documents such incidents on an incident report
• Monitors Closed Circuit Television (CCTV), alarm panels, radios, and other equipment as required
• Performs function in accordance with Insight Hospital's Mission, Values, and Behaviors
• Adheres to Insight's Look and Uniform Policy
• Performs related duties as needed or assigned by any Supervisor and/or Director

• High School graduate or equivalent
• State of Illinois Permanent Employee Registration Card
• Valid Drivers License and Good Driving Record (Must be insurable with Mercy's insurance carrier. This is a condition of employment)
• CPR?
  
  AED Certification (within 6 months of employment)
• Nonviolent Crisis Intervention Training (within 6 months of employment)
• Insight Handcuffing Training (within 6 months of employment)
• Basic computer skills
• Excellent interpersonal and organizational sills
• Obtain proper balance to insure hospital equipment supplies and facilities are protected without giving offense to visitors or employees
• Must be sensitive when dealing with people under stressful situations
• Must keep all information CONFIDENTIAL.
• Health, vision & dental benefits - eligible at 30 days, following the 1st of the following month
• Short and long-term disability and basic life insurance - after 30 days of employment

Insight Employees are required to be vaccinated for COVID-19 as a condition of employment, subject to accommodation for medical or sincerely held religious beliefs.

Insight is an equal opportunity employer and values workplace diversity!