Security Officer

Position Summary

The role of Security Officer is to operate with the day‑to‑day operation and long‑term outlook of the safety and security department.

• Safety & Security Tasks (40%)
  • Conduct routine loading dock and employee lot inspections.
  • Ensuring the area is kept clean and free of trash and debris prior to the start of each scheduled shift.
  • Conduct investigation and provide follow up to departments that violate dock cleanliness.
  • Responds to all emergency situations immediately.
  • Takes appropriate action to safeguard guests, employees, and the hotel.
  • Reviews accident investigations to ensure accurate and complete reporting.
  • Conducting regular patrol of the property to ensure all areas are safe and secure.
• Team Development (40%)
  • Orienting employees to the department and hotel.
  • Providing on the job training on responsibilities.
  • Ensure that all security staff is versed and completely trained on all parking applications.
  • Assisting staff on resetting server procedures, clearing ticket jams, reprogramming procedures at the gate as well as supply audits.
  • Ensuring security team takes on both a proactive property security and customer care/contact and support role.
  • Maintain a positive inter‑departmental relationship through the hotel and with outside vendors.
• Leadership Role (20%)
  • Promoting day‑to‑day awareness and providing security training for management and line staff.
  • Provide leadership and act as a liaison to hotel management and guests in absence of the presence of Security Manager or Director of Security.
  • Meet regularly with the Area Director of Facilities.
  • Attend event PreCONs when necessary.
  • Taking a leadership role with both the Security team and Safety Committee.

• Two years of Security experience, preferably at an upper upscale brand property.
• High School Diploma or GED.
• Supervision experience in a security related field.
• CPR/1st Aid/AED Certification.
• Solid knowledge of Safety and Security operations.
• Strong interpersonal skills.
• Able to resolve conflicts with guests, supervisors, and employees.
• High School graduate required;
  Associates/Bachelors Degree or equivalent preferred.
• Experience with MS Office applications and Outlook required.
• Previous work experience in a high‑volume environment, customer‑service oriented atmosphere.
• Strong verbal and interpersonal skills; works well independently or as part of a team.
• Strong attention to detail; commitment to exceptional guest service; positive attitude.
• Drug‑free workplace; pre‑employment drug testing required.
• Background checks required before employment begins.
• Participation in E‑Verify; individuals who are ineligible to work in the United States will not be considered.

• Ability to sit or stand for long periods of time.
• Ability to occasionally lift, carry, push, or pull up to 50 pounds.
• Ability to occasionally walk up and down stairs.
• Visual ability to observe team members in the workplace, analyze operations and detect situations of concern.
• Perform repetitive hand and arm movements.
• Ability to lift, pull, push up to 25 pounds.
• Ability to squat, bend, kneel and twist.
• Ability to stand for long periods of time.
• Ability to see, hear, speak, read and write legibly.
• Ability to reach with hands and arms, stooping, kneeling, crouching and crawling.
• Frequency of sitting, standing and walking may be required for long periods of time up to 8 hours.
• Duties may involve climbing stairs and walking inclines or uneven terrain.

We are an equal opportunity and affirmative action employer and make employment decisions without regard to age, race, religion, national origin, gender, sexual orientation, gender identity, disability, veteran status, genetic information or other protected class. Our locations are drug‑free and pre‑employment drug tests are required. Background checks are required before employment begins. We participate in E‑Verify and those who are ineligible to work in the United States will not be considered.

Employment is at‑will; may be terminated by either party at any time, with or without notice.